Bilingual Virtual Team Lead — First-Call Quality
Listed on 2026-10-07
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Customer Service/HelpDesk
Bilingual -
Management
Mediacom Communications is seeking a Virtual Team Supervisor to lead frontline support for call center representatives, ensuring concierge customer service. This role reports to the Senior Operations/Regional Manager and works in a hybrid setup at our Arizona location.
The ideal candidate has 2+ years of customer service supervision, bilingual English/Spanish, and strong communication skills. Responsibilities include coaching, escalations, approving timecards, and cross‑department collaboration.
We are currently recruiting a Bilingual Virtual Team Lead — First-Call Quality for our team in Apache Junction, AZ, United States.
Consider building your career as a Bilingual Virtual Team Lead — First-Call Quality at Mediacom Communications.
The Bilingual Virtual Team Lead — First-Call Quality position in the Management & Operations field is open for applications.
We have an opening for a Bilingual Virtual Team Lead — First-Call Quality in Apache Junction, AZ, United States within Management & Operations.
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