Area Supervisor

Ross Stores, Inc. is a leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. Ross values people, provides extraordinary savings, and delivers a fun “treasure hunt” shopping experience. Our inclusive culture emphasizes safety, customer service, and continuous learning.

• Success: Our winning team pursues excellence while learning and evolving.
• Career growth: We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solution.
• Diversity & Inclusion: We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.

Area Supervisors are responsible for a specific assigned area of the Store as well as general operations and supervision when functioning as the Manager on Duty. They open and close the Store, supervise Associates, maintain a friendly, easy‑to‑shop environment, ensure proper merchandise presentation, and execute and supervise Company operational processes.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Makes a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Responsible for building security including entrance/exit control, Electronic Article Surveillance daily checks, Cash Office security, armored carrier pick‑ups, and register area.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Responsible for customer safety including accident prevention, accident reporting, and emergency procedures.
• Tests all fire alarm systems as scheduled. Responds to after‑hours alarms when requested.

• Treats all customers, associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes associates using Company recognition programs.

• Represents and supports the Company brand at all times.
• Maintains a professional appearance, in accordance with Company Dress Code. Ensures all associates adhere to the Company Dress Code at all times.
• Keeps all areas of the Store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Responsible for receiving merchandise truck when needed.
• Processes all merchandise with a sense of urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
• Responsible for cleanliness and organization of all Stockrooms.
• Helps deliver and place merchandise on sales floor when all merchandise is processed.
• Responsible for ensuring any back‑stock is secured and processed to Company policy.
• Responsible for merchandising of department including the back stock.
• Responsible for the reduction of loss due to damage.
• Ensures compliance to the monthly presentation guidelines in assigned area.
• Responsible for floor moves and signing including promotional signing as needed.
• Responsible for re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large customer service presence on the sales floor, customer and associate engagement and heightened Loss Prevention awareness.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information and merchandise.
• Ensures Public View Monitor (PVM) system is maintained properly.
• Conducts “Code 50” package inspections.
• Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

• Executes all Company Best Practices and maximizes productivity by…