Shelter Advocate - Apache Junction, AZ

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.

As a Shelter Advocate you will provide vital support to individuals and families impacted by domestic violence by creating a safe, welcoming environment within the shelter, offering resources and assistance to help residents regain stability and independence.

Hourly Pay Rate: $18

Schedule: Wednesday - Friday; 8 AM - 6 PM and Saturday 6 am - 4 pm

• High School or GED required
• Associate or Bachelor’s Degree, preferred
• Bilingual verbally in Spanish, preferred.

• Experience working with domestic violence, homeless or economically disadvantaged population, preferred.
• Knowledge of and/or experience with trauma informed practices required.
• Knowledge of community resources.

• Role model appropriate behaviors to callers and clients in the shelter, at all times, utilizing trauma informed principles and practices.
• Provide crisis intervention, domestic violence information, and resources and referral services to callers/clients at the shelter.
• Perform intake screenings, lethality assessments, and basic needs assessments for potential clients (as relevant to program/client needs).
• Provide supportive services to clients in shelter and assist case managers with client needs.
• Establish/maintain client files and documentation; including, requesting paperwork, and filing all documentation in a timely, accurate, and thorough manner.
• Complete accurate documentation in database and all program paperwork in a timely, correct, and thorough manner.
• Be responsible for issues relating to admission and discharge, in conjunction with the programs definition and policies as relevant to program/client needs.
• Access community resources to support the coordination of services for clients.
• Facilitate monthly groups as required by the program.
• Maintain the volunteer calendar and resident newsletter. Oversee volunteer group activities and provide program tours.
• Maintain ability to drive agency passenger van to transport clients and complete other duties, as needed and/or drive personal vehicle to conduct program business (mail runs, grocery shopping, etc.).
• Assist with organization and distribution of donations. Assist with inventory of supplies; including, but not limited to clothing, hygiene items, food, and office supplies.
• Be able to lift a minimum of 30lbs.
• Communicate with hotel/motel and/or transportation agencies for client placement in Emergency Crisis Response (ECR) and convey information appropriately to law enforcement/placing agency as well as to CAAFA Outreach.
• Monitor security of the property through hourly ground checks.
• Review all communication resources (emails, shift reports, logs, staff meeting notes, etc.) to stay up to date on milieu, structure, changes, events, and client/program needs.

• Valid Driver’s License with reliable transportation.
• Current Auto Liability Insurance.
• 39 Month Motor Vehicle Record.

We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records.

A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.

All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment.

For full-time employees, we also provide the following as part of the total compensation plan:
Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.