Volunteer Digital Government Information Point; IDO

Arranging matters with the government, it is increasingly done via the internet. As a volunteer you help people in need with information online.

At this Digital Government Information Point, everyone can visit the special walk-in consultation hours at various times. The first point has been open in CODA De Maten since June and in August we will also open an information point in CODA dock Zuid (16 August) and Central Library (17 August).

For these three locations we are looking for volunteers who not only answer questions, but also help with the search for information and possibly refer them to cooperation partners. You also give advice on courses that are offered, for example, within CODA. Before you start as a volunteer, you will be offered training in which you learn more about the different government services.

• Receiving visitors and mapping out the request for help together;
• Explain what digital government is and how they can find information there;
• Helping and guiding visitors so that they can search and find information online themselves;
• Refer visitors to other, external organizations if necessary;
• Visitors refer to courses within CODA.

• You are used to working with computers;
• You have knowledge of digital government;
• You can handle confidential information and privacy data appropriately;
• You are willing to follow the IDO training;
• You are available at least two hours a week.

• A special induction process, including IDO training;
• A pleasant and inspiring working environment;
• After six months you will receive a membership to CODA Library, including free access to CODA Museum.

Do you have any questions or would you like to apply? Please contact Kirsten Schut, specialist program officer for neighborhoods ((Use the "Apply for this Job" box below). / ).