Guest Attendant

Guest Attendant

Hotel Management and Consulting, Inc. is seeking a positive, professional, and problem‑solving Guest Attendant. This highly visible customer service role will have you as the face of the property and the first point of contact for our guests.

Bring your energy to front‑office operations, ensuring smooth check‑ins and check‑outs, handling reservations, and delivering outstanding guest service. Your proactive approach will help maintain a welcoming environment in a performance‑based culture that values hard work and respect for personal life.

• Hourly rate: $15.00 – $17.00, depending on experience.
• Daily Pay Access:
  Flexible pay options to access earnings when needed.
• Medical, dental, and vision benefits for full‑time employees.
• Employee Assistance Program for personal or work‑related concerns.
• Career growth opportunities for dedicated employees.

• Front Office Operations:
  Manage reservations, renewals, check‑ins, and check‑outs; review and approve front‑office paperwork and reports.
• Guest Services:
  Meet guests’ needs, conduct property tours, close sales, and fulfill special requests such as linen exchanges.
• Laundry Duties:
  Wash, dry, fold, and organize linens and towels; maintain clean, organized laundry area.
• Cleaning & Maintenance:
  Vacuum, dust, sanitize public areas, and keep supplies stocked.
• Sales & Marketing:
  Assist with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures:
  Follow property emergency procedures and ensure security needs are met.
• Other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive problem‑solving mindset.

• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for extended periods.
• Ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”.

These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors.

We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify.

Any form of unlawful harassment of employees or applicants for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace.

• Entry level

• Full‑time

• Management and Manufacturing

• Hospitality