Human Resources Business Partner

Human Resources Business Partner

TOWN OF APEX invites applications for the position of:
Human Resources Business Partner

EXPECTED HIRING RANGE: $79,868 - 97,843 (Full Salary Range $79,)

WORK LOCATION:

73 Hunter Street, Apex, NC 27502

SCHEDULE:

M-F 8:00 a.m.

- 5:00 p.m.

POSTING CLOSING DATE:
Open until filled with priority given to those sent before October 23rd.

Join our Human Resources team as a trusted partner to Town departments! This role provides advanced HR support across benefits, leave administration, employee relations, onboarding, and more. You'll build strong relationships, guide employees and managers, and help deliver effective, people-focused HR services that strengthen our organization.

Please note:

Resumes and Cover Letters are required

HOW YOU WILL CONTRIBUTE:

HR Partner

• Serves as primary HR contact for assigned departments, answering questions, communicating and providing guidance on all available Human Resources programs, processes, and policies; assists in researching, developing, and implementing new programs that may be needed for assigned departments.
• Establishes relationships and collaborates with department directors and other key employees, offering guidance on HR-related issues and delivering strategic, value-added services to support business and department goals.
• Serves as a resource and advisor for various HR processes such as position reclassification requests, job requisitions, hiring process and new hire processes, performance management, and pay policies and practices.
• Visits departments in person on a regular basis to build relationships, enhance visibility and accessibility of the HR team, and provide assistance, answer questions, meet with employees, attend department staff meetings and other functions, etc.

Benefits and Leave Administration

• Verifies benefits eligibility for Town programs such as insurance and various leave programs.
• Answers employee benefit questions and addresses benefit concerns that may arise for employees. Works with HR's benefits team on complex or escalated issues.
• Refers employees with retirement-related inquiries to the benefits team for assistance.
• Provides guidance to employees on leave options such as FMLA, Paid Parental Leave, Paid Caregiver Leave, Military Leave. Advises on the process and forms required to request leave. Tracks and reports employee leave usage.
• Navigates complex leave situations where multiple laws and/or policies overlap, ensuring employees and supervisors are informed, and leave administration is handed in an equitable and legally compliant manner.
• Works with the Town's safety and risk management staff to ensure effective workers compensation administration and return to work practices.
• Assists with open enrollment communications and process. With the benefits team, may serve as a point of contact for questions. Runs reports to check for discrepancies and ensure accuracy.

Employee Relations

• Builds and maintains proactive partnerships with assigned departments, fostering trust and accountability across the workforce.
• Advises supervisors on performance management resources and tools.
• Ensures consistency of disciplinary policies and procedures within assigned departments, in compliance with federal and state employment law.
• Tracks and monitors department probation statuses to ensure completion.
• Advises supervisors on handling difficult employee issues fairly and appropriately in ways that strengthen, not harm, the relationship. Mediates difficult conversations between employees.
• Tracks and analyzes exit interviews, conducts exit interview meetings, and reports on trends.

Talent Acquisition

• Assists Talent Acquisition team as needed with recruiting and hiring strategies in support of their assigned departments. Assist hiring…