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TAC Engineer - Customer-First Tech Support; Networking
Job in
Apex, Wake County, North Carolina, 27502, USA
Listed on 2026-01-05
Listing for:
Clever Devices Ltd.
Full Time
position Listed on 2026-01-05
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading transit technology company is seeking a TAC Engineer I to serve as the initial contact for customers, resolving technical issues related to Clever Devices’ software and hardware. This role requires a proactive customer service attitude, strong troubleshooting skills, and the ability to document and manage incidents, all while participating in a 24/7 team environment. Applicants should have a Bachelor’s degree and at least three years of relevant experience, along with a comprehensive understanding of technical troubleshooting.
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