White-Glove Delivery Specialist

Position: WHITE-GLOVE DELIVERY SPECIALIST
# WHITE-GLOVE DELIVERY SPECIALIST Type:
Part-Time

Schedule:

2 to 3 days per week (flexible based on delivery schedule), occasional Saturdays, approximately 8:30 AM until deliveries are complete

Location:

Apex, North Carolina APPLY NOW →DELIVER MORE THAN FURNITURE. DELIVER PEACE OF MIND.At Harmony Home, every delivery is the final impression we leave with our guests.

As a White-Glove Delivery Specialist, you are more than a delivery professional, you are a trusted ambassador of the Harmony Home experience. From protecting a client's home to perfectly placing every piece of furniture, mattress, and accessory, your work ensures that every customer feels cared for long after they leave our showroom.

Our mission is simple:
Live beautifully. Rest completely.

We are looking for someone who takes pride in craftsmanship, values exceptional customer service, and enjoys working with a team committed to excellence. If you are dependable, detail oriented, physically capable, and genuinely enjoy helping people, we would love to meet you.## PRIMARY RESPONSIBILITIES
* Safely load, transport, and deliver premium furniture, mattresses, adjustable bases, recliners, artwork, and home accessories.
* Provide white-glove in-home delivery, placement, assembly, and installation.
* Protect customers' homes by using floor coverings, corner guards, and safe handling practices.
* Assemble and install products according to manufacturer specifications.
* Remove all packaging and debris, leaving every home clean and ready to enjoy.
* Inspect merchandise before and after delivery to ensure quality standards are met.
* Communicate professionally with customers regarding arrival times and installation details.
* Assist with warehouse organization, inventory management, and receiving shipments.
* Maintain company vehicles, tools, and equipment in clean, safe working condition.
* Follow all safety procedures and company policies.## WHAT SUCCESS LOOKS LIKE Successful Interior Designers / Sleep Concierges consistently:
* Deliver every order accurately and safely.
* Treat every customer's home with respect.
* Solve problems calmly and professionally.
* Communicate with warmth and confidence.
* Work efficiently while never sacrificing quality.
* Take ownership of every delivery.
* Consistently earn five-star customer experiences.## PROFESSIONAL STANDARDS Every member of the Harmony Home team represents our brand. We expect our White-Glove Delivery Specialists to consistently demonstrate professional appearance and personal accountability, courtesy, patience, and respect for every customer, careful attention to detail, integrity and reliability, pride in craftsmanship, and a commitment to delivering an exceptional experience every time. Qualifications include previous furniture, appliance, or white-glove delivery experience preferred, experience assembling furniture and adjustable bases a plus, a valid driver's license with a clean driving record, ability to safely lift and move up to 100 pounds with team assistance when appropriate, comfort using hand tools and installation equipment, excellent communication and customer service skills, strong work ethic and attention to detail, and the ability to pass a background check and drug screening.##

COMPENSATION & BENEFITS Harmony Home offers competitive compensation that rewards both service and performance.

Benefits include
* Competitive hourly compensation
* Flexible part-time schedule
* Employee discounts
* Supportive, team oriented work environment
* Opportunities for advancement within a growing luxury lifestyle brand

Specific compensation details will be discussed during the interview process based on experience and qualifications.