Operations Manager - Construction

Operations Manager – Construction

Scope: Multifamily, Renovations / Revitalizations

Location: Apex, NC

Job Type: Full-Time, Exempt

Rate: 100 - 125K

Position Summary

The Operations Manager is responsible for leading multiple teams to ensure the successful delivery of construction projects, with a focus on communication, scheduling, budgeting, safety, and quality. This role is highly operational and data‑driven, requiring consistent engagement with team members and ongoing review of reporting and performance metrics within company software platforms to ensure accuracy, timeliness, and accountability.

Why should you join THS National?

Certified as a Great Place to Work with 100% satisfaction rating in five categories, THS National LLC specializes in multi‑family renovation and revitalization. We empower our people to grow professionally and personally through continual support and up‑skilling, fostering leaders who add to our culture.

Operational Leadership

• Support four regional branches and one national branch by developing and maintaining qualified trade and supplier partner networks to execute multifamily capital improvement projects.
• Introduce, promote, and ensure consistent use of THS National Supplier Partners.
• Assist teams in sourcing and resourcing qualified trade partners to meet project demands.
• Manage team workloads to ensure appropriate coverage and balanced capacity across multiple locations.

Financial Oversight

• Oversee the Budget‑to‑Buyout process to ensure projects are financially planned, healthy, and performing as expected.
• Oversee material purchasing and ensure national vendors are utilized where applicable, while securing competitive local bids when appropriate.
• Manage trade partner financial allocation within SOP‑defined risk parameters, including:
  • Utilizing trade partners with standard 30‑day payment terms.
  • Aligning trade partner billing with customer billing cycles.
  • Evaluating installer size and capacity to avoid over‑commitment.

Scheduling, Reporting & Documentation

• Ensure all projects have accurate, up‑to‑date schedules that reflect current project status.
• Partner with the Training & Development team to provide scheduling skills and software training.
• Conduct periodic job‑site visits to verify schedule usage, planning effectiveness, and reporting accuracy.
• Ensure weekly customer reports are completed and distributed per defined schedules.
• Guide teams in documenting daily logs, progress, and critical path activities in Procore.
• Ensure all scope changes are properly documented and that Account Managers communicate variances clearly to customers.

Collaboration & Travel

• Travel throughout the Mid‑Atlantic region as required (up to 25%).

Qualifications

• 4+ years of experience in commercial or multifamily construction as an Operations Manager, Director, or equivalent leadership role.
• Strong working knowledge of permitting processes, inspections, and applicable building codes.
• Estimating experience is a plus.
• Proficiency in Microsoft Office (Outlook, Teams, Excel), Procore, and Acumatica.
• Experience with additional construction‑related software platforms preferred.
• Excellent verbal, written, listening, and presentation communication skills.
• Ability to work with minimal supervision while maintaining strong attention to detail and time management.
• Demonstrated sense of urgency with the ability to set and manage clear timelines for all tasks.

Benefits

• Medical Plans with BCBS
• 401(k) & 401(k) matching
• Dental insurance
• Vision insurance
• Employee assistance program
• Life insurance
• Accrued Paid Time Off

At THS we Renovate Apartments and Build People. We ask that when you work here, you retire here!

THS National, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants have rights under Federal Employment Laws. Please see access posters for the applicable state here.