Automotive Sales Consultant - Hyundai

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Full Time Sales Johnson Hyundai of Apex, Apex, NC, US

Build relationships! Create great experiences! Build a career that rewards your effort!

Johnson Hyundai of Apex is looking for motivated, personable Automotive Sales Consultants to join our team.

You don't need years of automotive experience to be successful here. Great Sales Consultants come from all kinds of backgrounds - including hospitality, retail, customer service, and relationship-based sales. What matters most is your ability to connect with people, listen to what they need, follow through, and stay motivated.

Hyundai's continually evolving lineup, technology, safety features, and electrified vehicles also make this a great place for someone who enjoys learning and wants to become a true product expert.

As a Sales Consultant, you'll guide customers through the vehicle-buying experience from their first conversation through delivery and beyond.

You'll:

• Welcome customers and create a friendly, professional, and comfortable sales experience.
• Ask thoughtful questions to understand each customer's needs, preferences, lifestyle, and budget.
• Help customers explore new and pre-owned vehicle options.
• Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
• Conduct professional and informative test drives.
• Assist customers in evaluating purchase, lease, and trade-in options.
• Prepare and present pricing proposals in accordance with dealership guidelines.
• Partner with Sales Management and Finance to help customers move smoothly through the purchase process.
• Respond promptly to internet leads, phone inquiries, and other prospective customers.
• Maintain consistent follow-up with prospective and existing customers by phone, email, text, and other approved channels.
• Accurately maintain customer information and activity in the dealership's CRM system.
• Build repeat and referral business through strong customer relationships and follow-through.
• Maintain knowledge of Hyundai vehicles, dealership inventory, manufacturer programs, warranties, and competitive products.
• Complete required Hyundai and dealership training and certifications.
• Conduct professional vehicle deliveries and help customers become comfortable with their new vehicle's features and technology.
• Introduce customers to our Service team and help establish the relationship that supports them throughout vehicle ownership.

We're looking for people who are
motivated, coachable, relationship-oriented, and comfortable being accountable for their own results.

Successful candidates should bring:

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication.
• The ability to listen, ask good questions, and establish trust.
• A positive, professional, and customer-focused approach.
• Strong organization and follow-through.
• Comfort working with technology and learning dealership CRM and sales systems.
• An interest in learning vehicle features, technology, and evolving automotive products.
• The ability to work independently while contributing to a team.
• A strong work ethic and willingness to consistently prospect, follow up, and develop new business.
• A valid driver's license and driving record acceptable under Company standards.
• Flexibility to work a retail automotive schedule, including Saturdays as required.

Previous automotive sales experience is welcome, but it isn't required. Experience in hospitality, retail, customer service, relationship-based sales, or another performance-driven environment can translate extremely well into automotive sales.

Successful Sales Consultants understand that the work behind the sale matters just as much as the sale itself.

That means consistently:

• Following up with customers and managing leads.
• Generating appointments and prospecting for new business.
• Keeping accurate and timely CRM records.
• Developing strong product knowledge.
• Completing required training and certifications.
• Delivering an exceptional customer experience.
• Building repeat and referral business.
• Meeting individual sales and performance objectives.
• Demonstrating professionalism, teamwork, and reliable attendance.

Hyundai continues to grow and evolve, with a diverse vehicle lineup, modern technology, advanced safety features, and expanding hybrid and electric options.…