Commercial Service Plumber

Lead the Flow of Quality Plumbing Service - Join Sweetwater Plumbing as a Commercial Service Plumber!

Position Title: Commercial Service Plumber
Company Name: Sweetwater Plumbing
Salary: $30-$35+/hr DOE + performance incentives/commission, overtime eligibility, weekly pay
Employment Type: Full-time
Schedule: Monday-Friday; rotating on-call for nights/weekends/holidays for emergency service
Location: Apex, NC (service area: Apex, Morrisville, Cary, Durham, and the Triangle)

Why Sweetwater
Sweetwater Plumbing is a locally owned, non-franchise plumbing contractor with deep roots in North Carolina. We're expanding from our new construction success into a best-in-class commercial service operation serving restaurants, commercial kitchens, hotels/hospitality, multifamily, medical/office, retail, and specialty wellness spaces like yoga studios-while remaining cross-trained to support residential service as needed. Join a growing team where your craft, safety, and customer care are recognized and rewarded.

Role Overview
The Commercial Service Plumber diagnoses, repairs, and installs commercial plumbing systems while delivering professional, timely service and clear communication to facility decision-makers. You'll work independently in the field with strong office/dispatch support and modern tools (tablet/work order system).

Primary Facilities Served

• Restaurants & Commercial Kitchens: lines, fixtures, grease systems, back-of-house sanitation, hot-water recovery
• Hotels/Hospitality: guest room stacks/risers, common-area restrooms, boiler/hot-water plants, laundry, pools/spas (within plumbing scope)
• Multifamily: unit turnovers, main stacks, PRVs/recirculation, domestic booster systems, tenant-impact scheduling
• Yoga/Wellness Studios & Fitness: locker room fixtures, showers, drains, bottle-fillers, ADA compliance updates
• Light Commercial/Retail/Office & Residential Support: light-commercial tenant spaces; occasional residential service calls during peak demand

Key Responsibilities

• Service & Repair:
  Troubleshoot and repair piping, fixtures, water heaters/boilers (including domestic hot-water plants), recirculation systems, PRVs, commercial faucets/flushometers, and backflow assemblies.
• Commercial Specialties:
  Hydro-jetting, drain cabling, sewer camera/CCTV inspections, smoke testing, slab leak detection, grease trap/interceptor maintenance, clean-outs, and minor pipe replacement.
• Installations:
  Small project installs and replacements (water heaters, boiler components/controls, tankless/rack systems, pumps, RPZs, fixtures, mixing valves, ADA fixture/height/clearance upgrades). Coordinate with project managers for quoted work.
• Compliance & Documentation:
  Complete work orders, photos, and material lists on a tablet; pull basic permits when required; ensure work meets NC Plumbing Code, OSHA safety standards, ADA restroom/kitchen accessibility requirements, and site rules.
• Customer Communication:
  Provide diagnostic summaries, options with upfront pricing, and post-service walkthroughs to managers/owners/tenants; represent Sweetwater as a trusted advisor.
• Preventive Maintenance:
  Perform site PMs (valves, expansion tanks, anodes, strainers, recirc balance, boiler checks); create findings reports and recommend repairs.
• Emergency Response:
  Participate in the on-call rotation for urgent issues (after-hours leaks, backups, no-hot-water, and roof drains).
• Facility Types:
  Comfort working in restaurants/commercial kitchens, hotels, multifamily, yoga/wellness studios, office/retail, and occasional residential assignments.
• Teamwork:
  Collaborate with dispatch, warehouse, and vendors; mentor apprentices when assigned

Qualifications

• Experience:
  
  3+ years in commercial service plumbing (restaurants, commercial kitchens, hotels, multifamily, wellness/fitness, or light-industrial); residential service experience a plus.
• Education:
  
  High school diploma or equivalent; vocational training/apprenticeship a plus.
• Licensing/Certifications (Preferred): NC Plumbing Technician/Contractor license;
  Backflow Prevention Assembly Tester certification (or ability to obtain in 6 months); OSHA-10/30; confined space awareness; lift certification.
• Technical
  
  Skills:
  
  Proficient…