Bakery/Deli Clerk
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods
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Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portion sizes to prevent shrink.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Operate kitchen equipment properly.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with ads and promotions.
- Maintain knowledge of products and respond to customer questions.
- Monitor inventory and stocking conditions.
- Maintain proper temperatures in cases and coolers, and keep logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and safety procedures.
- Practice preventive maintenance and report equipment issues.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience is helpful
- Retail experience
About Us
Based in California, Food 4 Less merged with The Kroger Company in 1998. Today, we serve customers in over 100 stores across California and the Midwest.
As part of Kroger, we value diverse teams passionate about food and people, with a purpose to feed the human spirit. We strive to create great experiences for customers and communities, with food at the center.
People matter here. We provide resources for your growth and success, whether seeking a part-time role or a new career. Apply today to join our Food 4 Less family!
Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodation for the application process, contact us at or the store management.
What You’ll Receive From Us
- Comprehensive health benefits including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support through counseling and coaching programs.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training and diverse career paths.
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