Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels like they belong and where continuous improvement drives innovation, client experience, and sustainable growth.

As a seasonal Client Service Professional / Receptionist, you will welcome clients, answer phones, match them with the right tax professional, and ensure their needs are met in person, over the phone, or virtually. Your work will build lasting client relationships and demonstrate the impact of exceptional service.

• High school diploma or equivalent
• Ability to work a flexible schedule and in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan

H&R Block is committed to building a connected culture where trust, care, and collaboration are foundational. You will be part of a team that supports growth, embraces diversity, and values authenticity.

H&R Block is an equal‑opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Not Applicable

• Full‑time

• Administrative

• Retail