Senior Process and Reporting Specialist

Senior Process and Reporting Specialist - IGEN

Position Summary

The Senior Process and Reporting Specialist is responsible for designing, implementing, and optimizing business processes and workflows across all functional areas—including Product Development, Engineering, Sales, Marketing, Client Success, Onboarding, and Support. The role ensures operational efficiency, data integrity, and actionable insights through robust reporting frameworks and scalable processes that support organizational growth. This position is located onsite in Appleton, WI.

• Analyze, develop, document, and maintain standardized processes across all departments to ensure consistency, scalability, and alignment with business objectives.
• Identify gaps, inefficiencies, and automation opportunities; implement sustainable, repeatable, and measurable improvements using Lean, Six Sigma, or similar methodologies.
• Partner with functional leaders to align processes with organizational goals.
• Monitor adherence to established processes and provide training and workshops to promote process adoption and data literacy.
• Define data requirements for reports and ensure that reports directly support business decisions and functional needs.
• Design, build, and maintain dashboards and reporting tools for all functional areas.
• Consolidate data from multiple sources into unified reporting structures.
• Align process/reporting initiatives with organizational goals, OKRs, and performance management frameworks.
• Deliver actionable insights and recommendations to leadership through regular performance reports, ad‑hoc analysis, and strategic planning.
• Ensure data accuracy, integrity, and consistency across systems, adhering to internal and external standards.
• Act as a liaison between technical teams and business stakeholders to translate requirements into scalable, practical solutions.
• Support strategic initiatives and revenue operations by aligning reporting and forecasting processes with company goals.
• Facilitate adoption of tools and best practices for workflow automation and reporting.
• Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit.
• Champion continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization.
• Continuously learn and develop professionally.
• Support corporate efforts for safety, government compliance, and all other company policies & procedures.
• Perform other related duties as required and assigned.

• Analytical thinking and problem‑solving.
• Process‑oriented mindset with attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong interpersonal, collaboration, and stakeholder management skills.
• Strong change management skills including engagement, communication, and training.

• Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or a related field.
• 5+ years of experience in process improvement, business operations, or reporting roles within a software, SaaS, or technology environment.
• Strong proficiency in BI tools (Power BI, Tableau) and advanced Excel skills.
• Experience with automation tools, CRM systems, and workflow platforms.
• Knowledge of Lean/Six Sigma principles and project management methodologies.
• Advanced Excel and SQL knowledge.
• Excellent analytical, problem‑solving, communication, and stakeholder management skills.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.

If you need assistance or an accommodation due to a disability, you may call Human Resources at .