Inventory Management Solutions Consultant

Inventory Management Solutions Consultant

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Requisition : 19577

Employment Type: Full Time

Job Category: Vending Management

Work Location: Appleton, WI

Through strong interpersonal skills and with limited supervision, the Inventory Management Solution Consultant’s (IMSC) primary role is enabling explosive revenue growth through solution opportunity management. This includes solution discovery, recommendations, signings support and installation oversight. This can include supporting Customer Needs Analysis (B/CNA) agreements and/or complex sales support involving customer C‑Suite personnel.

• Enables explosive sales growth by properly managing new solution opportunities with comprehensive customer discovery through installation oversight.
• Proficient with all MSC/Class C inventory management solutions including but not limited to vending, VMI, VMI Inclusion, Crib Software, CMI, etc.
• Partners with key stakeholders to ensure customer needs are met through data collection, solutions discovery and building customer relationships to enable explosive sales growth.
• Conducts detailed discovery on customer needs, including, but not limited to data collection, process improvement, price concerns and cost savings that result in increased signings and expedited installation timelines.
• Continuously works to shorten discovery and recommendation processes (without sacrificing quality) to expedite timelines and speed overall implementations.
• Ensures recommended solutions address specific customer needs.
• Provides financial assumptions that support the recommended solution.
• Working with sales partners, focus on obtaining signed agreements in a timely manner.
• Drives proficiencies in additional areas: installations, break‑fix (onsite service), post‑install support, supply chain optimization, cancellation support.
• Utilizes key tools, technology and related PPE, ensuring a safe work environment.
• Adheres to service level agreements to consistently deliver best‑in‑class results.
• Mentors others on solutions‑based programs and systems.
• Follows all required Salesforce protocols for project and time management.
• Provides feedback to management for continuous process improvement.
• Represents MSC Solutions at branch meetings and fosters partnerships with sales associates.
• Supports designated team goals and objectives.
• Follows all MSC policies and procedures documented in the associate handbook.
• Participates in special projects and performs additional duties as required.

• Bachelor’s Degree in Business or equivalent experience required.
• Minimum three years supporting value-added customer solutions / inventory management programs required.
• Experience troubleshooting hardware and/or software preferred.
• Knowledge of MSC-like product lines/services & MSC related experience required.
• Driver of execution, ability to work through complex situations.
• Excellent verbal and written communication skills required.
• Excellent interpersonal skills required.
• Organizational & time management skills required.
• Problem‑solving, situational adaptability skills required.
• Computer literacy & proficiency in word processing, spreadsheet & presentation software required.
• Electro/Mechanical aptitude preferred.
• Database software and SQL preferred.
• Valid driver’s license & ability to travel 75% including overnight required.
• Basic knowledge and use of hand and power tools.
• Ability to lift up to approximately 50 lbs.
• Ability to work in various industrial environments.
• Must adhere to customer-specific safety requirements (hard‑hats, safety glasses, steel‑toe shoes, etc.).
• May require access to ITAR and/or CUI.

Compensation starting at $65,000 - $75,000 depending on candidate location and experience.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment visa for this position at this time.

This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position.

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.