Air Service & Business Development Manager

Reporting to the Airport Director the Air Service and Business Development Manager will be responsible for developing, implementing, and monitoring strategic growth initiatives focused on air service development, business development, and increasing aeronautical and non-aeronautical revenue. The position identifies and advances new revenue opportunities, strengthens relationships with airlines, airport users, business partners, and supports the long‑term growth and financial performance of the Airport.

The position also assists with Airport operations and monitors contracts and leases for compliance.

Hours: Monday‑Friday will be typical but weekends, holidays may be necessary along with travel. This position does have comp time available, based on department/position needs.

Location: Office is located at the Appleton International Airport

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We offer a full benefits package which includes being a part of the Wisconsin Retirement System pension! Want to learn more about our benefits? : https://(Use the "Apply for this Job" box below).-Information

We offer:

• Health, Dental, Vision Benefit options
• HSA with a generous county contribution on the High Deductible plan
• FSA option
• Short term and Long term disability
• Life Insurance
• Employee and Family On‑site Clinic along with nearby clinic
• Wellness Clinic/Gym
• Pet Insurance Discount
• So much more!

The following duties are most critical for this position. These are not to be construed as exclusive or all‑inclusive. Other duties may be required and assigned.

• Conduct research, statistical analysis, and feasibility studies to support air service, business development, and Airport promotion initiatives; prepare accurate and timely statistical reports.
• Develops and presents to Airport Director a budget to support strategic growth initiatives, business development, and revenue development.
• Develop and implement strategies to support air service growth, attract new business and tenants, strengthen strategic partnerships, and generate new and expanded airport revenue.
• Develops and implements Airport management initiatives and Air Service Development Programs to maximize passenger traffic, air service, aviation growth, business development, and cargo.
• Develop and maintain collaborative relationships with airline executives, community leaders, and industry partners; proactively identify stakeholder needs and respond with appropriate information, resources, and support.
• Represent the Airport at industry workshops, conferences, and community business development organizations to stay informed of air transportation trends and deliver presentations as needed.
• Acts as one the airport contacts for public relations, assumes the role as Public Information Officer (PIO), coordinates agencies who have responsibility under the Airport Emergency Plan; assists in mock disaster drills to monitor the response; ensures coordination of the same.
• Develops and advances strategic growth plans; assists in developing and prioritizing capital improvement plans; and identifies and leads projects and initiatives that enhance the customer experience, support business growth, and generate revenue.
• Acts on behalf of and assumes additional responsibilities in the absence of the Airport Director.
• Creates and maintains records for contract and lease compliance and reporting requirements. Maintains records of non‑compliance and enforcement actions.

• Graduation from an accredited college or university with a bachelor's degree in aviation management, business, marketing, business administration or closely related field.