Director of Product Management; IGEN

Position: Director of Product Management (IGEN)
POSITION SUMMARY The Director, Product Management leads IGEN’s Product Management and product-delivery organization. This leader is responsible for translating IGEN’s business strategy, industry insight and platform-modernization direction into a unified product portfolio, actionable roadmaps and predictable delivery of client and business value.

IGEN is modernizing its technology platform and evolving toward a product-oriented, Agile operating model. The Director will help bring that model to life by aligning Product Managers, Product Owners, Business Analysts, Scrum leadership and cross-functional engineering partners around shared priorities, clearly defined decision rights and measurable outcomes.

The Director owns the product portfolio and product-management operating model. This includes product direction, portfolio prioritization, roadmap governance, product discovery, product-delivery readiness and development of the Product Management team. The role also provides organizational leadership for the professionals who connect product strategy to engineering execution.

The Director works closely with Technology, Industry Strategy, Architecture, Engineering, Quality Engineering, Data and Analytics, Client Outcomes, Partner Success, Sales, Marketing and Operations. This leader ensures that product investments reflect market and regulatory needs, remain technically achievable and produce measurable value for IGEN and its clients.

Success in this position requires a leader who can operate strategically while remaining close enough to delivery to identify ambiguity, resolve competing priorities and create an environment in which cross-functional teams can execute effectively.

The ideal location for this role is in Appleton, WI, however, we are open to considering candidates within a drivable distance within the Midwest based on relevancy of experience (up to 25% travel may be required if the candidate is not in Appleton).JOB RESPONSIBILITIES Product Strategy & Portfolio Leadership Lead IGEN's Product Management organization and own the strategic direction of the product portfolio.

Establish and maintain product roadmaps aligned to company strategy, client needs, regulatory requirements, and platform modernization priorities.

Prioritize investments, initiatives, and resources across the portfolio to maximize business and customer value.

Ensure product decisions are guided by measurable outcomes, market insights, client feedback, and business objectives.

Product Delivery Leadership Lead the Product Delivery function, including Product Managers, Product Owners, Business Analysts, and Scrum leadership.

Establish operating models, standards, and governance that connect product strategy to effective execution.

Ensure teams maintain clear priorities, well-defined requirements, and delivery-ready backlogs that support predictable outcomes.

Partner with Technology leadership to align product priorities, engineering capacity, architectural direction, and delivery commitments.

Modernization & Transformation Serve as a key leader in IGEN's platform modernization and SaaS transformation initiatives.

Ensure product roadmaps support both near-term client value and long-term platform evolution.

Drive adoption of modern product management practices, Agile ways of working, and continuous improvement across the organization.

Champion innovation, automation, analytics, and AI-enabled capabilities where they create meaningful customer and business value.

Customer, Market & Industry Leadership Partner with Industry Strategy, Sales, Marketing, Client Outcomes, and executive leadership to ensure product priorities reflect market opportunities, regulatory changes, and customer needs.

Maintain deep awareness of industry…