Data Analyst - Student Success

Job Category Regular Management FVTC Worksite Appleton Main Campus Hours Per Week 40 Note to internal applicants:
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Job Description Summary The Student Success Data Analyst provides advanced reporting, analysis, assessment, and decision support for the Student Services division. The position develops and maintains reports and analytical tools using Workday and other approved data sources; identifies trends affecting recruitment, enrollment, retention, persistence, and student success; and translates complex information into clear, actionable recommendations. Working closely with Student Services leaders, College Strategy, Academic Instruction and Programming, Information Technology, and other institutional partners, the Data Analyst helps departments define meaningful measures, evaluate programs and processes, investigate operational and strategic questions, and assess the impact of improvement efforts.

The position supports divisional decision-making while adhering to institutional data governance, reporting standards, survey protocols, privacy requirements, and established definitions. The Data Analyst serves as the primary Student Services partner for applying institutional data to divisional priorities and communicating the Student Services impact on student outcomes.

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned.

Provide analytical support to Strategic Enrollment Management and Retention committees. Analyze recruitment, application, admission, registration, enrollment, persistence, completion, and stop-out patterns. Conduct cohort, funnel, trend, segmentation, and equity analyses to identify barriers, disparities, and opportunities for intervention. Develop forecasting models, risk indicators, and scenario analyses to support enrollment planning and resource decisions. Analyze program demand using factors such as application volume, applicant eligibility, application-to-seat ratios, enrollment yield, historical fill rates, wait time, unmet demand, student attrition, program capacity, and labor-market information.

Assist leaders in evaluating high-demand programs and monitoring the effects of high-demand program processes. Investigate emerging operational questions and translate findings into potential actions. Develop methods for measuring the effectiveness of student-success interventions over time.

Design, develop, validate, document, and maintain advanced Workday reports, dashboards, calculated fields, and related reporting tools. Integrate information from approved institutional systems and data sources. Develop repeatable reporting processes to reduce reliance on manual spreadsheets and one-time data requests. Maintain a Student Services report inventory, reporting calendar, and documentation of methodologies. Partner with College Strategy and enterprise systems staff to validate data definitions, resolve discrepancies, and ensure consistency.

Evaluate existing reports and processes for accuracy, usability, duplication, and opportunities for automation.

Provide consultation to Student Services departments in developing outcomes, measures, assessment plans, and improvement strategies. Help departments distinguish among operational metrics, service-quality measures, student-learning outcomes, and student-success outcomes. Support divisional assessment of Institutional Learning Outcomes. Coordinate with academic assessment partners to establish feedback loops between Student Services and faculty. Assist departments in analyzing assessment results and documenting evidence used to improve services, processes, programs, and the student experience.

Track improvement initiatives and evaluate whether implemented changes produce intended results. Support Student Services contributions to accreditation, strategic planning, annual reporting, and institutional effectiveness efforts.