Sr. Product Manager- Controls Service Agreements

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Virtual

The Sr. Product Manager – Controls Service Agreements will be the leader of our controls service agreement products, projects, and initiatives to support Service Agreement growth and standardization for Trane Commercial HVAC in the Americas. The role will be fully responsible and accountable for meeting or exceeding Trane’s revenue growth targets, maintaining our growing market share and expanding margin.

Seeking a high-energy, results driven professional who understands Trane’s Service business and is capable of articulating a strategic vision and executing that vision to deliver business results. This person should have excellent communication and executive presence and be seeking a highly visible opportunity to grow and develop toward a senior product leader position, a portfolio leader position, or other general management roles.

• Manage tradeoffs between short- and long-term product performance as measured in revenue, margin, and market share, while demonstrating a strong desire to be held accountable for business results.
• Actively manage the day-to-day needs of controls services offerings, with particular focus on identifying and delivering profitable growth opportunities, bringing a self-motivated, high-energy approach to problem solving and execution.
• Support regular industry, market, and competitor analyses, including detailed segmentations of end consumers and customers.
• Develop and execute the product plan for connected controls / BAS services, ensuring that the positioning, pricing, cost, margins, and customer value proposition support the overall building services strategy, while crafting and articulating a clear future vision for the business.
• Initiate and support business cases for New Product Development (NPD) activities with clear line of sight on incremental revenue, expanded margin, and direct/indirect business impacts and dependencies.
• Collaborate with other service, controls, digital, and equipment product managers to ensure strategy supports broader system initiatives and ensures smooth integration with the overall strategy for Trane, serving as a highly effective team player who builds commitment, engagement, and ownership across cross-functional teams.
• Collaborate with market research teams to understand customer needs and define the customer requirements and associated systems to support product lines.
• Review and approve or reject adjustments to offer structure, pricing, policies, or service features to better meet customer needs and expectations, based on regular product and service line reviews. Ensure pricing changes to all existing offerings to cover inflation, market trends, competitor actions, changes to offer structure or features, and/or lifecycle stages.
• Lead and influence stakeholders across the organization, in both in-person and virtual environments, to drive alignment and execution, particularly in situations where change may be difficult or resisted.
• Demonstrate servant leadership by initiating, leading, and solving…