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Customer Service Rep
Job in
Appleton, Outagamie County, Wisconsin, 54914, USA
Listed on 2026-01-01
Listing for:
Lincare
Full Time, Seasonal/Temporary
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Job Overview
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
Responsibilities- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Other - Industry: Hospitals and Health Care
- Location:
Appleton, WI - Salary: $52,959.92 - $62,171.05
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