Floating Assistant Branch Team Lead

Floating Assistant Branch Team Lead I

Join to apply for the Floating Assistant Branch Team Lead I role at Fox Communities Credit Union.

• Creates a positive first impression and establishes strong member relationships.
• Assists with supervision of front-line staff and branch operations.
• Processes basic and advanced member transactions, account maintenance and problem resolution.
• Assists multiple branches on an as‑needed basis.
• Promotes and upholds the Fox Mission, Purpose, Vision, and Values.
• Supports staff with service and staffing levels, ensuring adequate coverage.
• Maintains strong knowledge of credit union products and services to confidently share features and benefits.
• Supports frontline team members with advanced transactions.
• Performs branch audits and troubleshoots member concerns effectively.
• Processes member transactions accurately and efficiently.
• Opens new accounts while building member relationships through education and product recommendations.
• Positively represents Fox in the community.

• One to three years of similar or related experience.
• Previous supervisory experience is a plus but may not be required.
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• Strong time management, prioritization, and organizational skills.
• Ability to resolve conflict and problem solve effectively.
• Fluency in Spanish and English is preferred.
• Branch hours:
  Mon.‑Fri. 8am‑5:30pm, Sat. 9am‑12pm.

• Competitive salary.
• Medical, dental, vision, life, short‑term and long‑term disability insurance.
• 401(k) (Roth and Traditional) with company contributions and match.
• Paid time off and caregiver leave.
• Paid volunteer time off.

Fox Communities Credit Union is an over $3 billion in assets community‑based credit union serving more than 130,000 members at over 20 locations.

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Application Instructions: Apply Online:(Use the "Apply for this Job" box below)..

Equal Opportunity Employer of Protected Veterans, and Individuals with Disabilities.