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Service Advisor Trainee

Job in Appleton, Outagamie County, Wisconsin, 54914, USA
Listing for: Kocoureksubaruofwausau
Full Time, Apprenticeship/Internship position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 56000 USD Yearly USD 50000.00 56000.00 YEAR
Job Description & How to Apply Below

Service Advisor Trainee (Express Advisor)

Pay: $50,000–$56,000+ per year
Schedule: 45 hours/week, 5 days (includes every other Saturday 7:30 a.m.–2 p.m.; weekday off provided)

Great opportunity for candidates from retail, cellular sales, hospitality, or food service. Paid training provided.

Position Summary

The Service Advisor Trainee is a customer-facing role responsible for greeting customers, writing repair orders, and coordinating communication between customers and technicians. This role is ideal for friendly, organized individuals who thrive in a fast-paced environment.

Responsibilities
  • Greet customers and write service repair orders

  • Schedule service appointments

  • Perform vehicle walk-arounds and document concerns

  • Communicate service timelines, costs, and updates

  • Coordinate alternate transportation

  • Follow up with customers and process payments

  • Work closely with technicians and other advisors

  • Ensure an excellent customer experience

Qualifications
  • High school diploma or equivalent preferred

  • Strong customer service and communication skills

  • Computer proficiency (typing, Word, Excel)

  • Ability to multitask and stay organized

  • Team-oriented and dependable

  • Valid driver’s license and insurable driving record

  • Ability to lift up to 50 lbs

Benefits
  • Health, Dental & Vision Insurance

  • Paid Time Off & 6 Paid Holidays

  • 401(k) with company match

  • Parts & Service Discounts

  • Employee Vehicle Purchase Program

  • Supplemental Life, Short- & Long-Term Disability

Kolosso Toyota is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law .

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