Customer Care Representative

Customer Care Representative

We at Kelly® hear you, and we're here for you! We're seeking a Customer Care Representative to work at a leading retail organization in Appleton, WI. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $18/hour

Temporary Assignment Details:
This is a temporary position running from October through mid-January. It's a great opportunity for those seeking seasonal work or looking to gain experience during the busy holiday retail season.

Shift: Full-time. Standard shifts are 7am–3:30pm or 8:30am–5pm. Special scheduling needs include:

• Wednesday before Thanksgiving (11/25):
  Must work, and also available 8–10pm
• Black Friday weekend:
  Likely 8am–4:30pm
• December weekends may be required
• Mondays in December: 7am–5pm
• Must work December 26.

Why you should apply to be a Customer Care Representative:

• Competitive pay rate at $18/hour
• Opportunity to work in a professional, corporate retail environment
• Gain valuable experience in a dynamic contact center setting
• Assignment runs from mid-October to mid-January—perfect for those seeking seasonal work
• Supportive team atmosphere and opportunities to enhance your customer service skills

What's a typical day as a Customer Care Representative? You'll be:

• Handling inbound and outbound customer calls in a high-volume contact center
• Providing accurate information to customers and resolving their issues efficiently
• Ensuring a high level of customer satisfaction with every interaction
• Operating within a corporate retail setting, reporting to the Contact Center Supervisor

This job might be an outstanding fit if you:

• Have previous experience in customer service or call center environments (preferred, but not required)
• Are comfortable handling both inbound and outbound calls professionally
• Possess strong communication and problem-solving skills
• Are available to work the specified shifts, including special scheduling around holidays and weekends
• Are bilingual in Spanish and English (nice to have, but not required)

What happens next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Care Representative today!