Medical Assistant

Medical Assistant provides direct patient care and clinical support across multiple clinic locations. You will room patients, document clinical findings, assist providers during visits, and help coordinate diagnostic testing and follow-up care. The role combines hands‑on patient interaction with administrative and clinical duties, ensuring efficient clinic operations and a positive patient experience. This position offers clear internal growth opportunities into specialized clinical areas, leadership, and other departments.

• Room patients and prepare examination rooms, ensuring all necessary equipment and supplies are available.
• Document patient histories, clinical findings, and visit details accurately in the electronic medical record (EMR), including Epic.
• Provide patient education on treatment plans, medications, and general health information in a clear and compassionate manner.
• Deliver surgical instructions and pre‑ and post‑procedure education as directed by clinical staff.
• Assist providers with in‑room scribing, capturing real‑time clinical notes and orders during patient visits.
• Support physicians and other providers during examinations and procedures, anticipating needs and ensuring smooth patient flow.
• Order laboratory tests and diagnostic procedures according to provider orders and clinic protocols.
• Maintain accurate and up‑to‑date medical records, including test orders, results, and follow‑up documentation.
• Schedule patient appointments and coordinate follow‑up visits, referrals, and procedures.
• Track laboratory and diagnostic results, ensuring timely communication and routing to appropriate clinical staff.
• Monitor patients during visits and report changes in condition or concerning symptoms to clinical staff promptly.
• Ensure the clinical environment remains clean, safe, organized, and welcoming for patients and staff.
• Float between clinic locations as needed, supporting a new physician assistant (PA) as their schedule develops in both clinics.
• Collaborate with the care team to support efficient clinic operations and a high standard of patient care.

• Formal medical assistant education and completion of clinical rotations are welcomed, including recent graduates OR at least 2 years of recent medical assistant experience.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credentials are preferred and valued.
• Familiarity with Epic or similar electronic medical record systems.
• Demonstrated ability to adapt to different providers, workflows, and clinic locations.
• Strong teamwork and collaboration skills with clinical and administrative staff.

This is a full‑time, Monday through Friday position with standard hours of 8:00 a.m. to 5:00 p.m. The role is primarily based at the Appleton clinic, with the expectation to float to the Neenah clinic as needed.

This is a Contract to Hire position based out of Appleton, WI.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Appleton,WI.

This position is…