Candlewood Suites Appleton - Front Desk Agent
Listed on 2026-01-01
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Hospitality / Hotel / Catering
Customer Service Rep, Front Desk/Receptionist
Candlewood Suites Appleton - Front Desk Agent
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About UsThe Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.
Join Our Team as a Front Desk Agent!We invite you to be part of our team where exceptional service is the cornerstone of our success.
Key Skills / Responsibilities- Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. - Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. - Problem‑Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. - Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs. - Financial
Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:
- Daily Pay – ask your recruiter for more details.
- Medical, Dental, and Vision Coverage
- Short‑Term and Long‑Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401(k) Retirement Plan
Not applicable.
Seniority LevelEntry level
Employment TypeFull‑time
Job FunctionManagement and Manufacturing
IndustriesHospitality
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