HR Performance Consultant

The HR Performance Consultant is part of a specialized team within the Human Resources division and works with leaders and employees at Thrivent to address sensitive matters related to employee performance and behavioral concerns, coaching, and corrective action. This role is responsible for conducting fact finding, triaging concerns, providing coaching and advice, case management, and escalating and partnering closely with Thrivent’s Code of Conduct Office, Employee Relations team and other Employment Law and Compliance teams as necessary.

• C onsult s , coach es , and advis es leaders at all levels of the organization in support of the performance management continuum : coaching and feedback, corrective action, documented performance improvement plans, and involuntary terminations.
• Conducts thorough investigations for sensitive or performance management related issues , including fact finding , case management, documentation, escalation, and resolution of such issues , to and including termination of employment.
• Maintains and applies current knowledge of employment law s and regulations and Thrivent policies and practices . Able to effectively balance risk mitigation with business objective s to develop recommendations and solutions.
• Cultivates strong partnerships and s erv es as the primary point of contact for performance management concerns that require cross-functional collaboration and/or escalatio n with s take holders such as :
  Human Resources Business Partner s , Human Resources Centers of Expertise, Human Resources Leadership Team , Employee Relations, Code of Conduct, L awyers, and other Employment Law and Complianc e teams.
• Understands Thrivent’s business, strategic priorities, and performance metrics to enable sound advice and recommendations related to talent needs and performance challenges.
• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes .
• Supports an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients .
• Supports and advises leaders , HRBPs , and HR COEs ( i.e. Leave Administrator) ; will interact with various levels of leaders and employees across the enterprise.
• Partners closely with Code of Conduct, Employee Relations, Safety & Security, and Employment Law and Compliance related to performance management and employee behavior concerns.
• Influences actions that may result in disciplinary action up to and including involuntary termination.
• May work with internal and external counse l in response to legal inquiries and matters.

• 5-8+ years of progressive HR experience with significant employee relations experience.
• Bachelor’s Degree or equivalent experience.
• In-depth understanding of Employee/Labor law, regulations, legal compliance requirements, trends, and newly-surfacing litigation/regulatory areas.
• Strong business and HR acumen, including the a bility to balance issue resolution, risk management, and business objectives .
• Extensive knowledge and proficiency in internal investigation principles , managing difficult and sensitive employee situations, and conflict management .
• Excellent consultation and relationship management skills with the ability to seek out information and effectively coach and influence various levels of employees within the organization.
• Ability to work effectively and remain calm under pressure , m anage multiple competing priorities, and adapt to changes in the work environment.
• Advanced problem-solving skills and critical thinking / evaluation skills. Demonstrated ability to research and interpret information to make recommendation s and decisions .
• High degree of confidentiality, integrity, sensitivity, and discretion coupled with good judgement and decision-makings skills.
• Demonstrated strong written communication skills, including experience managing case notes and writing report s…