System Administrator

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Reports to: Network and Systems Manager

Location: Technology Services, Seeley G. Mudd Library

Position Type: Full-Time Salary

The System Administrator position is responsible for critical campus servers and systems. The system administrator’s responsibilities include system installation and updates, administering both local and cloud hosted services, troubleshooting hardware, software, and networking issues, as well as ensuring that all system operations run with optimal performance and security. The position requires a professional level of service and a commitment to customer service.

• Install, maintain, configure, update, and ensure reliable operation of a Microsoft Windows domain and infrastructure.
• Administer Windows Server systems for file, print and application services.
• Administer cloud services including Microsoft Office
  365 including Teams, SharePoint and other services.
• Administer the virtual server environment including management of the host systems, creation and removal of guest server systems, hardware and software upgrades and related storage systems.
• Administer and deploy configurations, policies, patches, and applications to systems.
• Troubleshoot and resolve technical issues including access, print services and backup and restore operations.
• Monitor, manage and troubleshoot new user account creation processes.
• Monitor, manage and troubleshoot campus backup system including jobs, storage media, encryption and restore functionality.
• Work with other members of the Systems & Network team to ensure that systems operate securely, reliably and effectively.
• Maintain currency of knowledge and skills related to server systems, local and cloud services, networking and related technologies.
• Perform other duties as assigned.

Works closely with staff members in Technology Services as well as with personnel in campus departments in a flexible environment. Interact with faculty, staff, and students to support various information technology needs.

• Possess a Bachelor’s degree or greater in Computer Science or related field, or equivalent work experience.
• Training and experience managing a Microsoft cloud and on-prem environment.
• Training and experience managing a VMware environment.
• Training and experience managing Apple devices in a JAMF environment.
• Experience working with disk to disk, tape and online backup systems. Veeam experience preferred.
• Ability to provide efficient and effective user assistance and instruct others in the use of computer systems, software and hardware.
• Ability to define project goals and work independently to complete projects while adhering to the established schedule.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationship with other staff members within Technology Services and broadly within the university administration.
• A commitment and desire to stay abreast of ever-changing technologies.
• Excellent problem-solving, interpersonal, organizational and communication skills.

• Must successfully complete a criminal and MVR background check, meet University Authorized Driver Policy requirements, and complete reference checks.
• We are seeking a talented System Administrator to join our team at our Appleton, WI location. This is a fully on-site role, ideal for candidates who thrive in a collaborative, in-person work environment.

Entry level

Full-time

Information Technology

Higher Education