Theatre General Manager

Step into the spotlight as the next General Manager at Marcus Theatres’ Menomonee Falls Cinema, where you’ll play a key role in bringing the magic of the movies to life. The General Manager leads all aspects of theatre operations, overseeing associates and driving results across revenue performance, sales and marketing, cost control, quality standards, staffing, associate development, and guest satisfaction. If you’re a passionate, hands-on leader ready to make a meaningful impact and join a team that’s redefining the movie‑going experience, this is where your talent can truly shine.

At Marcus Theatres , we’re not just offering a job, we’re offering a backstage pass to an unforgettable experience. The Menomonee Falls Cinema features 16 screens, including two Super Screen DLX auditoriums and a ScreenX auditorium, along with luxury Dream Lounger recliners and fan-favorite dining options like Zaffiro’s and Zaffiro’s Express. Backed by more than 90 years of entertainment excellence, we’re continually redefining the movie-going experience through innovative technology, exceptional hospitality, and a team that’s passionate about creating memorable moments for every guest.

Whether you’re a hospitality professional or someone who thrives in a fast-paced, energetic environment, you’ll find a place here where your passion can make a real impact.

What you will be doing:

• Manages revenue, payroll, expenses, inventory, and profit margins within budget; implements corrective actions and contingency plans, explains all variances, and controls costs to improve profitability.
• Develops revenue strategies to maximize performance and market share through competitor and market analysis while delivering a high-quality movie‑going experience aligned with company standards.
• Collaborates with the District Director on major repairs, capital replacements, and capital improvement proposals; prepares the annual capital expenditure report, secures approvals for nonroutine expenses, and justifies budget variances.
• Ensures all purchasing and inventory levels align with budgeted or adjusted parameters to meet business demands.
• Monitors industry trends and competitor activity; promotes company sponsored guest and associate recognition programs and drives Marcus Theatres brand awareness.
• Maintains required quality assurance standards, including guest feedback, audits, inspections, safety, security, OSHA compliance, liability reporting, and adherence to all federal and state regulations.
• Oversees maintenance and concession operations; ensures all theatre areas meet quality, service, cleanliness, safety, security, and maintenance standards; conducts property evaluations and ensures corrective actions for deficiencies.
• Recruits, trains, develops, and retains associates; manages scheduling and payroll within budget; conducts performance reviews, coaching, discipline, and terminations; communicates operational or personnel issues promptly.
• Administers HR, payroll, scheduling, accounting, reporting, film booking communication, accounts payable, cash controls, inventory, and ordering in compliance with company procedures and systems.
• Performs duties of any theatre position as needed.

What we are looking for:

• 2 years of overall theatre operations experience, including prior related management experience across all operational areas.
• Strong interpersonal, verbal, and written communication skills with the ability to identify and solve problems effectively while representing the company professionally.
• Willingness and motivation to learn new skills, tasks, and technology to meet evolving industry demands.
• Proficiency with Microsoft Word, Excel, Access, email, web based tools, office equipment, and completion of required field and classroom…