FoodShare Outreach Specialist - Sheboygan County Food Bank

Food Share Outreach Specialist - Sheboygan County Food Bank

Feeding America Eastern Wisconsin is the leading local hunger‑relief organization in the state with locations in Milwaukee and Appleton. Founded in 1982 by the Rotary Club of Milwaukee, we serve nearly half a million food‑insecure people across 35 counties in eastern Wisconsin each year.

Conduct outreach to educate the public about Food Share benefits, collaborate with community organizations, coordinate referrals, increase Food Share applications, screen clients, assist with application process, provide guidance, and serve as liaison for follow‑up.

• Develop and carry out outreach plans for all Sheboygan County Food Bank partners — including schools, low‑income and transitional housing sites, key nonprofit collaborators, and our 20+ food pantries across the county.
• Help manage the Pantry Registration intake process as needed, pulling regular reports, and connecting with those individuals who are requesting assistance.
• Build relationships with community businesses and organizations to facilitate client referrals for Food Share application assistance.
• Provide statewide Food Share Helpline telephonic assistance – connecting people to Food Share resources, application assistance, and resources in their area.
• Share expertise for development of promotional strategies and collaterals.
• Provide detailed explanation of Food Share benefits to applicants.
• Screen potentially‑eligible clients using the State of Wisconsin’s ACCESS online application tool and share results with clients.
• Provide personalized Food Share application assistance utilizing the online application process and paper applications where online connectivity is not available.
• Submit clients’ verification documentation to the local Food Share office in a timely manner.
• Act as liaison for future client follow‑up and communication.
• Maintain strict confidentiality regarding all aspects of clients’ personal information.
• Collect and report required data in a timely manner.
• Participate in mandatory food bank and statewide Food Share Outreach team activities and meetings.
• Work effectively as a member of food bank staff and as a member of Food Share Outreach team to share knowledge and build program capacity.
• Coordinate local Food Share outreach to achieve and exceed local goals while also maintaining strong connection and information sharing with statewide program and outreach goals.
• Identify and act on problems, making solution‑focused decisions in consultation with supervisor.
• Other duties as assigned by supervisor.

• Commitment to understand and support FAEW’s mission, vision, and effective actions to end food insecurity and its causes.
• Commitment to understand and support SCFB’s mission, vision, and effective actions to end food insecurity and its causes.
• Respect for the people FAEW and SCFB serves and commitment to learn the causes of their food insecurity and need.
• Bachelor’s degree from an accredited college/university and minimum of 1 year of related outreach experience.
• Strong ability to set own priorities and work independently while also being a part of a larger team.
• Professional written and oral communication skills.
• Excellent communication skills and the ability to work collaboratively with cross‑functional teams.
• Intermediate‑to‑advanced Microsoft Office Suite software and computer skills along with the ability to learn ACCESS online software.
• Ability to travel throughout the indicated territory on a weekly basis for outreach, application appointments and meetings.
• Ability to develop extensive knowledge of Food Share within 3 months of employment.
• Experience working successfully with community‑based, nonprofit organizations preferred.
• Demonstrate the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes willingness to try and understand and be open‑minded of differing opinions and views.
• A positive, team‑oriented mindset with a "can‑do" approach to supporting the organization, demonstrating cross‑functional collaboration and a focus on developing solutions.
• Must have a valid…