Volunteer Coordinator

• Location 4406 West Spencer Street,Appleton, WI, 54914,United States
• Employee Type FT Non-Exempt 35+

Join our team and make a difference by leading a volunteer program that connects passionate individuals with meaningful opportunities to support our mission. In this role, you’ll oversee volunteer recruitment, onboarding, training, and scheduling while building a welcoming, engaging environment that inspires teamwork and long-term involvement. You’ll serve as the primary resource for volunteers, coordinate community outreach and events, and develop recognition initiatives that celebrate their contributions and the impact they make.

Implements the daily undertakings of a volunteer program to attract, inspire, train, and deploy volunteers. Coordinates the recruiting, interviewing, and hiring of volunteer workers. Assists with the training and scheduling of volunteer workers and provides immediate support and guidance on issues or questions. Motivates and inspires volunteers to encourage teamwork. Ensures that the activities of the volunteer workers meet the needs of the organization.

• Sourcing and attracting a diverse pool of volunteers through local outreach, civic groups, and digital platforms.
• Screening candidates, conducting interviews, and processing applications/background checks.
• Designing and leading engaging orientation and onboarding tracks that align volunteers with our core values.

• Managing the central volunteer schedule for daily operations, special projects, and community events.
• Collaborating with internal team leads to identify departmental volunteer needs and fill gaps proactively.
• Serving as the primary, daily point of contact for all active volunteers.
• Fostering an inclusive, warm culture where every volunteer feels deeply connected to the mission.
• Planning and executing meaningful volunteer recognition programs, milestone celebrations, and appreciation events.
• Gathering volunteer feedback regularly to continuously improve the program experience.

• Maintaining accurate, up-to-date volunteer profiles and tracking hours in our database.
• Generating monthly reports on volunteer impact, retention metrics, and hours served to share with leadership.

• 2+ years of experience in volunteer management, community organizing, human resources, or non-profit administration.
• Exceptional public speaking and interpersonal skills; ability to connect authentically with people from all walks of life.
• Proficiency with volunteer management software, CRMs, and Microsoft Office / Google Workspace.
• Willingness to work occasional evenings or weekends to support community events or volunteer shifts.
• Reliable transportation for this position is required along with a current valid driver’s license.

We take care of our team — from competitive wages and valuable training to comprehensive benefits packages. This position offers:

• Health, vision, and dental insurance coverage
• Health Savings Account (HSA)
• 403(b) retirement savings plan with matching contributions
• Employee Assistance Program
• Discounted YMCA membership
• Disability and life insurance
• Employee referral bonuses
• Regular employee forums and committees — everyone on our team has a voice!