2nd Shift- Field Support; Appleton

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- Field Support (Appleton) role at Senior Helpers

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• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Location: Appleton, Wisconsin

Company: Senior Helpers of Northeast Wisconsin

Lead with Compassion. Grow with Purpose.

At Senior Helpers of Northeast Wisconsin, our work is more than a job—it’s meaningful, relationship-driven, and rooted in compassion. As an award-winning leader in in-home senior care, we are committed not only to our clients and families, but also to the caregivers and team members who make everything possible.

We are currently hiring a 2nd Shift Field Support professional to join our Appleton team. This role is ideal for someone with a caregiving or healthcare background who is ready to step into a leadership-focused position while staying connected to the field. If you enjoy mentoring others, building relationships, and making a daily impact, this could be the perfect next step in your career.

The Field Support role serves as a critical link between caregivers, clients, and office leadership. You will provide hands-on support in the field, help maintain quality standards, and ensure both caregivers and clients feel supported, confident, and heard.

This is a dynamic role that blends leadership, communication, and compassion—no two days are the same.

• 1st Shift Position
• 8 scheduled hours within the window of 6:00 AM – 6:00 PM
• Every other weekend required
• Flexibility within daytime hours to support caregivers and clients as needed

• Caregiver Support:
  Provide in-field coaching, mentorship, and encouragement
• Client Introductions:
  Attend new client start-of-care visits to ensure smooth transitions
• Quality Assurance:
  Conduct check-ins, monitor care plans, and support client satisfaction
• Training & Mentorship:
  Assist with caregiver orientation, field training, and skills refreshers
• Problem-Solving:
  Step in to provide short-term coverage or support during urgent situations
• Communication:
  Act as a liaison between caregivers, clients, and office staff
• Documentation:
  Accurately document field visits, training, and follow-ups
• Compliance:
  Reinforce company policies, safety standards,