Quality Assurance Analyst — Customer Interactions
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from our independent marketplace contractors. You will identify trends and work with certification and operations to ensure client standards are met.
This is a remote, non-exempt role with varied hours and travel possible for client meetings. You will monitor interactions, review customer satisfaction, and provide detailed scoring and feedback to contractors and internal teams to improve
This Full Time position is for the Quality Assurance Analyst — Customer Interactions role at Nex Rep LLC.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Quality Assurance Analyst — Customer Interactions role in the description above.
We appreciate your interest in this position.
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