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Quality Assurance Analyst — Customer Interactions

Job in Appleton, Outagamie County, Wisconsin, 54911, USA
Listing for: NexRep LLC
Full Time position
Listed on 2026-11-01
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers
Salary/Wage Range or Industry Benchmark: 28000 - 41000 USD Yearly USD 28000.00 41000.00 YEAR
Job Description & How to Apply Below

Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from our independent marketplace contractors. You will identify trends and work with certification and operations to ensure client standards are met.

This is a remote, non-exempt role with varied hours and travel possible for client meetings. You will monitor interactions, review customer satisfaction, and provide detailed scoring and feedback to contractors and internal teams to improve

As a Quality Assurance Analyst — Customer Interactions, you will play an important part at Nex Rep LLC in WI, United States.

The Quality Assurance Analyst — Customer Interactions role at Nex Rep LLC is now open for applications in WI, United States.

Join us at Nex Rep LLC as our next Quality Assurance Analyst — Customer Interactions in WI, United States.

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