Leasing Specialist

• Location 660 Ridgeview Dr.,Appleton, WI, 54911,United States
• Base Pay $21.00 - $23.00 / Hour
• Job Category Sales Workers
• Industry Multifamily Housing, Property Management, Sales
• Employee Type Full Time Non-Exempt
• Required Degree High school
• Manage Others No

Contact information

Description

Our Leasing Specialists are tasked with providing a range of social, administrative, and leasing orientated tasks to achieve occupancy and resident retention goals. The Leasing Specialist will achieve these goals by leasing apartments and townhomes to new residents, building a sense of community through coordinating and hosting on-site resident & prospective resident events, providing stellar customer service to our existing residents to ensure renewal, and ensuring resident satisfaction throughout the duration of the lease.

• Strong communicator with problem solving and analytical skills.
• Enthusiastically enjoys working with people and building connections.
• Sales driven and goal oriented.
• Agile to an ever-changing environment.
• Able to handle a variety of tasks while maintaining focus on deadlines.

• Conducts tours of the community, greets, and qualifies prospective residents in accordance with Fair Housing regulation.
• Ensures the community is  show ready  daily by inspecting grounds, vacant units, tour paths, and amenity areas.
• Inspects apartments and townhomes prior to move-in to ensure ready conditions.
• Uses property management software (Yardi) to track availability, record activity related to leasing, showings, contacts.
• Responds quickly with stellar customer service to prospective residents, and existing residents alike.
• Stays up to date on competition, and competitor performance.
• Follow-up with existing residents to ensure satisfaction, and with prospective residents until a decision has been made to lease.
• Keep WOW Fridge and Coffee Stations appropriately stocked.
• Assists the marketing department in driving qualified traffic to the community.
• Processes credit and criminal background checks, prepares the lease documents and move in packets, completes move in and lease signing appointments with new residents and ensures an exceptional move in experience.
• Assist in preparing weekly, bi-weekly, monthly reporting related to traffic, leasing activities, and closing.
• Enters service requests, assists with portal setup, or other resident concerns as necessary.
• Manage day-to-day office duties/be present on-site to ensure accessibility during office hours.
• Participates in marketing outreach activities, hosts trade show tables, or networking events where applicable.
• Plan/Manage/Host resident events, at times outside of typical business hours.
• Occasional Saturday coverage in high leasing season typically when the property is trending down.
• Completes monthly, daily, weekly website and ILS audits for the community to ensure stellar digital curb appeal.
• Provides internal, cross functional administrative support.
• Unsupervised tenant interaction including possible vulnerable populations (children, elderly).

• High school diploma/GED, required.
• Proficient in Microsoft programs suite, and general computer use.
• Experience with Yardi a plus, but not required.
• Understanding of vacancy procedure, preferred.

Arden Property Group Inc. is a hands-on developer, owner, & operator in the multifamily industry, committed to creating long-term investments and value in each Wisconsin based community we serve. Whether our residents choose to live at one of our 55+ or market-rate communities, we pride ourselves on our commitment to providing excellence in customer service and hospitality, and work to ensure our resident experience remains of top…