Deli Assistant Department Manager - PM

Deli Assistant Department Manager - PM

Join our Festival Foods team as a Deli Assistant Department Manager – PM.

Are you a leader with a passion for food service and deli operations? Whether you've excelled in fast food, worked in a restaurant, managed a line cook station, or are eager to learn leadership in a grocery deli environment, this could be the start of an amazing opportunity!

At Festival Foods, we're all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. As a Deli Assistant Department Manager, you'll play an essential role in guiding your team, supporting your department's goals, and ensuring that guests have an exceptional shopping experience.

What You'll Do:

• Leadership Support:
  Assist the Deli Department Manager in achieving labor goals and contribute to departmental gross profit objectives, focusing on shrink control and efficient operations.
• Team Development:
  Lead, coach, and reinforce Festival culture, guest service, and performance expectations. Train and develop associates, ensuring high retention rates and consistent performance.
• Guest
  
  Experience:
  
  Provide outstanding customer service, resolve guest concerns, and live the boomerang principle by ensuring a memorable and positive experience for all.
• Operational Excellence:
  Maintain inventory levels, ensure correct pricing, and manage special orders. Take action on sales floor and back-stock conditions, addressing any areas of opportunity.
• Collaboration:
  
  Work with the Deli Department Manager on performance reviews, coaching sessions, and store sales. Assist in interviewing and hiring new associates.
• Safety & Compliance:
  Ensure safety standards are upheld and that all necessary food safety logs and procedures are followed.
• Support & Training:
  Provide consistent feedback, support, and additional training to associates after their initial 30, 60, and 90 days of hire.
• Honor Commitments:
  Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team:
  Other duties as assigned.

What We're Looking For:

• Leadership
  
  Skills:
  
  Experience in a supervisory role with strong interpersonal skills and the ability to motivate and manage a diverse team in a fast-paced environment.
• Industry Knowledge:
  Strong understanding of the retail food business, merchandising, and perishable department operations, with the ability to make timely and effective decisions.
• Communication
  
  Skills:
  
  Excellent communication skills and the ability to effectively deal with both associates and guests.
• Safety Awareness:
  Knowledge of all safety requirements and company safety policies, including proper training on equipment such as slicers, fryers, ovens, and more.
• Food Safety Certification:
  Serve Safe certification (Festival will pay for certification if not already certified).
• Experience:
  
  At least 6 months of experience in a Counter Lead or Night Lead position.

Physical Demands and Work Environment:

• Stand in place for a long period of time, bend, stoop, and kneel regularly.
• Full range of upper body motion.
• Lifting up to 50 pounds on a frequent basis.
• May be exposed to varying temperatures such as refrigerators, freezers, kitchens, and sales floor.

Work Schedule:

The Deli Assistant Department Manager - PM is a full-time position. This position will work a variety of shifts including nights, weekends, and holidays based on business needs.

Joining our team means more than just a job—it's an opportunity to be part of a dynamic environment where you can grow your career, support your team, and make a positive impact on our guests' lives. Apply today and take the next step in your professional journey!

Benefits…