Customer Sales & Service Representative

Customer Sales & Service Representative – FCX Performance, Appleton, WI

Join our team as a full‑time Customer Sales & Service Representative. In this role, you will provide professional and timely support to our sales team and customers, ensuring successful product and service delivery.

We are a leading industrial distributor and Fortune 1000 company. Your expertise will help us maintain strong customer relationships and drive sales across our extensive product catalog.

• Competitive hourly pay and bonus opportunities
• 401(k) with company match
• Health, vision, and dental insurance
• Paid time off and tuition reimbursement
• Employee assistance program and other benefits
• Career growth opportunities in sales, operations, or management nationwide
• Professional development and training
• Work/life balance
• Team‑oriented company culture

• Respond to customer inquiries, prepare quotes, and process/exacct orders and returns
• Source parts from suppliers nationwide
• Generate sales through upselling, add‑ons, and customer education
• Assist in the stockroom and deliver orders to customers as needed

• 1+ year of customer service, inside sales, mechanical, or maintenance experience (preferred: industrial distribution or parts counter environment)
• High school diploma, GED, or equivalent required
• Ability to lift up to 50 lbs.
• Mechanical aptitude and strong attention to detail
• Valid driver’s license and clean driving record (MVR)

Entry level

Full‑time

Other

Industrial Machinery Manufacturing

Appleton, WI – Salary range: $52,959.92 – $62,171.05 (posted 3 weeks ago)

AIT is an equal‑opportunity employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.