Apprentice Field Service Mechatronic – Sheetfed

Apprentice Field Service Mechatronic – Sheetfed

Join to apply for the Apprentice Field Service Mechatronic – Sheetfed role at Heidelberger Druckmaschinen AG in the Milwaukee, Wisconsin area.

Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. We help define future trends with state‑of‑the‑art technologies and innovative business ideas. We are dedicated to our equipment, technology, associates, and customers. Come join the team!

We are now hiring a Mechanical/Electrical apprentice for the Milwaukee area. This role requires extensive travel, flexibility, a 3‑year commitment, and a hunger for learning how to work on and fix industrial printing machines. The apprenticeship program challenges you to apply hands‑on capability while adhering to high technological standards. Successful completion leads to a functional field service representative position.

• Responsible for grasping the concepts and theories related to mechanical & electrical processes taught in an operational environment
• Working with and assisting Field Service Personnel during the installation and maintenance of Heidelberg equipment, both in the field and in Heidelberg facilities
• Provide exemplary Customer service:
  Expected to understand the customer’s need to keep their equipment productive and explain what will be required to restore their equipment to operation
• Most service work is performed at the customer’s site so regular attendance and timeliness is expected.
• There may be times that overtime, or weekend work will be a critical function for success
• Work as an Electrical/Mechanical apprentice specializing on Printing Press equipment.

• Ability to travel about 80- 100% of the time during apprenticeship program
• 3-year commitment to program
• Mechanical/electrical/ mechatronics/ robotics/ etc.
• Like working with your hands and have a mechanical aptitude
• Electrical knowledge
• Basic mechanical/electrical troubleshooting required for position. (Mechanical/electrical knowledge does not need to be limited to printing equipment.)
• Basic computer skills are important. 3-year program with the potential to advance or graduate sooner.
• Must be 21+ years older due to travel and car policy

• Strong computer skills including Word, Excel, Outlook
• Strong analytical skills
• Effective written and verbal communication skills with the ability to interact with all levels inside and outside of the organization.
• Ability to analyze complex situations and arrive to sound conclusions.

• High School or Equivalent (Required)
• Hand Tools: 1 Year (Required)
• Electrical: 1 Year (Preferred)

Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Heidelberg provides a workplace free from serious recognized hazards and complies with OSHA standards.

Heidelberg is committed to equal employment opportunity for all employees and applicants and provides a work environment free of discrimination and harassment. All employment decisions are based on business needs and qualifications without regard to protected characteristics.

Heidelberg will not discriminate based on pay inquiries and will not disclose pay to non‑access persons unless required.

Good to know:
Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.