Industrial Technician - Appleton, WI

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do is driven by passion and a commitment to excellence. We embrace diversity and foster a workplace where everyone can be themselves.

Industrial Technician – Overhead Crane Service Technician. Join Konecranes, one of the world’s largest material handling companies. The role requires electrical and mechanical expertise and the ability to work at extreme heights. You will troubleshoot 480 V 3‑phase motors, address crane issues, and collaborate with clients and facility directors on service needs across the United States.

• Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
• Provide on‑call service as part of a rotation, including after‑hours support.
• Troubleshoot electrical, mechanical, structural, and electronic issues on‑site.
• Perform post‑repair audits to ensure safety features are functional.
• Document findings and recommend corrective actions, including safety notifications to customers.
• Consult with customers on repair and safety issues, offering recommendations for material‑handling improvement.
• Produce electronic documentation using company tools, obtaining customer signatures.
• Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
• Complete service reports and other required documents accurately and promptly.
• Communicate with the Field Operations Manager and Service Coordinator following established practices.
• Maintain company‑issued equipment, vehicles, and assets in proper working order.
• Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
• Follow established safety rules and procedures, including customer guidelines.
• Participate in monthly safety meetings.
• Perform other responsibilities as assigned by the supervisor.

• Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred, or equivalent vocational/technical training and experience.
• Experience: Minimum one (1) year of electrical troubleshooting and mechanical repair experience. Some electronic experience is beneficial but not required. Prior crane experience is a benefit, but not required.
• Other Requirements: Must have and maintain a good driving record and a valid driver's license. Must be willing to work off the ground, travel out of town as needed, and be available for on‑call service. Must be able to lift 25–75 lbs regularly; lift up to 100 lbs on a rare basis. The role requires climbing, balancing, stooping, crouching, overhead reaching, occasional pushing, pulling, kneeling, and crawling.
• This is a safety‑sensitive position.

$22.00 – $48.00 per hour (determined by skills, location, experience, and other factors).

Our service technicians receive a work truck and a gas card for business purposes. An MVR check is required.

• Medical Plan, Dental, Vision
• 401(k) plan with match from day one
• Identity theft protection, accident insurance, travel insurance, and more

2 weeks per year (pro‑rated for first year based on start date). 5–12 years of service: 3 weeks; 13+ years of service: 4 weeks.

5 days per year (pro‑rated first year after 90 days of service).

10 paid holidays per year.

Konecranes, Inc. and its affiliates are an Equal Opportunity Employer. We are committed to ensuring that all employees and job applicants are treated fairly in an environment free from any form of discrimination. We embrace Minorities, Women, Protected Veterans, Disabled individuals, and other protected categories.