Family Support Worker

Overview

Professional Services Group is hiring a Family Support Worker for the Family Support and Supervised Visitation programs in Outagamie County. PSG is a community-based social services organization supporting at-risk families in Outagamie County.

The Family Support and Supervised Visitation programs work with families referred from the Outagamie Children, Youth, and Families units. The Family Support Worker supports families to maintain safety and de-escalation in homes where children are at risk of removal due to abuse and/or neglect concerns; supports families through reunification; and arranges and transports supervised visitation for children currently placed in out-of-home care.

This is an opportunity for both experienced professionals and recent graduates looking to explore careers in human/social services. If you are ready to join our mission to empower children and families, apply today.

• Utilize knowledge of child development to conduct safe, positive, and interactive supervised visits with family members.
• Monitor child/family interaction during visitation and redirect families, providing feedback as needed.
• Safely transport individuals to and from scheduled visits.
• Analyze client situations and histories to determine services required to control safety threats.
• Meet with families within the home to ensure child safety and family cooperation with the safety plan.
• Triage, assess, and, when necessary, refer families to community resources and natural supports.
• Act as a resource to evaluate and determine necessary responses in de-escalating crisis situations with youth and families.

Location: Appleton, WI. Local travel is required throughout the Outagamie County area to complete client visits within the home, with mileage reimbursement.

Schedule: Full-time 40 hours per week. Schedule includes one required evening shift per week (2:00-10:00pm) and one weekend per month.

• Be part of a passionate team dedicated to making a difference in the community!
• Mileage Reimbursement
• Work culture that values the health and well-being of both clients and staff
• Opportunities for advancement and professional development
• Competitive benefits package, including paid time off and holidays, health, vision, dental, life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
• One of our health insurance plans is offered with no monthly premium

$21.00 per hour

• Must have reliable transportation daily, a valid driver’s license, and automobile insurance.
• Must have a Bachelor’s degree in Social Work, Psychology, Criminal Justice, or related field.
• One year of experience working with at-risk youth and families is preferred.

Equal Employment Opportunity/M/F/disability/protected veteran status