CLTS Case Manager

Reporting to the respective program supervisor, the Case Manager - CLTS serves as a point of contact for participants, customers, and/or clients performing related duties toward the objectives and goals of the division.

Location: Outagamie County Administration Building at 320 S. Walnut St in Appleton

Hours: Monday - Friday 8AM to 4:30PM. Case Manager is responsible for scheduling their own Home Visits, which could take them outside of these hours. There are possibilities of comp time

Remote Work Possibilities: Possible to work remotely 1 day per pay period after 6 months of employment and once trained and approved by the supervisor.

Outagamie County Offers a Comprehensive Benefits Program:

Learn more today by visiting: https://www.outagamie.gov/Our-County/Human-Resources/Employee-Benefits-Information

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Obtain information from clients, family members, and other agencies to assess needs or degree of disability.
• Provide individuals and family members with information that best meet their needs, goals, and preferences, maintaining a person centered approach while being culturally sensitive.
• Maintain knowledge of vocational, housing, and other community resources.
• Make referrals to other agencies for additional services as requested or as appropriate.
• Maintain working relationships with other human services, medical, and social services agencies at various locations and levels of authority.
• Provide educational presentations to other agencies, organizations, and the general public. Participate in community events and outreach.
• Identify needs in the service delivery system and participate in program development initiatives.
• Attend Unit/Division Meetings, client/customer/participant collaboration meetings, and other meetings as required.
• Maintain clinical files and accurate records, as appropriate, and prepares reports as required for coordination of the case and in accordance with State and Medical Assistance guidelines.
• Receive and screen referrals for children with disabilities.
• Perform an assessment and interpret results to determine eligibility for program.
• Provide ongoing case management and service coordination to families and children enrolled in the program.
• Assess needs and provide information and services to meet the needs using a person-centered approach.
• Provide support, education, and technical services to assist families, individuals, and agencies in caring for the disabled individual.
• Maintain accurate records and prepare reports and documentation for court proceedings.
• Certification as a Children's Long Term Care Functional Screener is required and will be achieved through training and examination.
• Perform timely documentation within 3 business days and maintain required productivity rates.
• Maintain regular and predictable attendance. Works overtime/extra hours as needed.
• Perform other duties as assigned.

• Bachelor of Arts or Science degree or a license to practice as a Registered Nurse. Certification as a Social Worker preferred.
• Two years of experience in a health or human services field, working with one or more of the populations serviced.
• Must possess and maintain a valid driver's license.

• Knowledge of and demonstrated ability to conform to goals, policies, and procedures.
• Ability to operate a variety of office equipment including personal computer, photocopier, calculator, and telephone.
• Ability to transport oneself from location to location in an efficient and expedient manner.
• Ability to adhere to professional ethics and standards.
• Skill in organization including paperwork, time management and prioritization of crisis demands.
• Ability to…