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Live Chat Specialist — Fast, Empathetic Customer Support

Job in Applewood, Jefferson County, Colorado, USA
Listing for: Appsierra Group
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Appsierra Group is looking for a Live Chat Agent to provide real-time customer support through our online chat platform, delivering fast, accurate assistance with empathy. You will respond within tight SLAs, diagnose issues, document interactions in the CRM, escalate when needed, and help improve knowledge base articles while upholding the brand voice.

This role benefits from strong writing skills and the ability to multitask in a fast-paced environment; familiarity with Zendesk or Freshdesk is

Are you ready to take on the Live Chat Specialist — Fast, Empathetic Customer Support role at Appsierra Group?

This role, Live Chat Specialist — Fast, Empathetic Customer Support at Appsierra Group, could be your next move.

We would love to welcome a new Live Chat Specialist — Fast, Empathetic Customer Support to our team in Applewood, CO, United States.

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