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Team Leader — Customer Service

Job in Arbroath, Angus, DD11, Scotland, UK
Listing for: ESP Group
Full Time, Part Time position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Flexible Hours Team Leader — Customer Service

ESP Group in Arbroath is looking for a Team Leader to join their contact center team on a full-time, permanent basis. You will manage a team of Customer Service Advisors, ensuring exceptional service and day-to-day operational success.

Ideal candidates are passionate about customer service, experienced in team leadership, and thrive in a dynamic environment. Extensive training and a supportive work culture are offered, along with flexibility to maintain a work-life balance.

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