Inbound Customer Service Advisor

Job in Arbroath, Angus, DD11, Scotland, UK

Listing for: Blue Arrow

Seasonal/Temporary position
Listed on 2026-09-01

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR

Inbound Customer Service Advisor

Location: Arbroath

Pay: 12.71 per hour

Contract: Temporary Assignment - Initially 1 Month with Potential Extension

Start Date: ASAP

Are you passionate about delivering excellent customer service? We are currently recruiting Inbound Customer Service Advisors to join a busy and supportive team based in Arbroath.

This is an excellent opportunity for individuals who enjoy helping customers, solving queries, and working in a fast-paced environment.

Key Responsibilities

Handling inbound customer calls and enquiries professionally and efficiently
Providing accurate information and resolving customer queries
Delivering a high standard of customer service at all times
Updating customer records and systems accurately
Working collaboratively with colleagues to ensure excellent customer outcomes

Working Hours

Working 5 days out of 7, including every second weekend
Shifts operating between 7:00am and 10:00pm
Candidates must be fully flexible and available to work across these hours

What We are Looking For

Previous customer service experience is desirable
Excellent communication and interpersonal skills
Strong problem-solving abilities
Good IT and administration skills
A positive and professional approach to customer interactions
Flexibility to work a varied shift pattern

If you are interested apply today as starts are immediate.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.