Journey call - Call Centre Advisors

Temporary Assignment:
Initially 1 month with the potential to be extended We are looking for customer-focused individuals to join a busy and supportive team, helping customers by handling inbound enquiries and providing excellent service. What You'll Be Doing ? Handling inbound customer calls and enquiries professionally and efficiently ? Providing accurate information and resolving customer queries ? Delivering outstanding customer service at all times ?

Maintaining and updating customer records accurately ? Collaborating with colleagues to ensure the best outcomes for customers Working Hours 5 days out of 7, including every second weekend Shifts between 7:00am and 10:00pm Full flexibility is required across all shift patterns What We're Looking For ? Previous customer service experience (preferred) ? Excellent communication and interpersonal skills ? Strong problem-solving abilities ?

Good IT and administrative skills ? A professional and positive attitude ? Flexibility to work a varied shift pattern Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.