Retriever CARE Coordinator
Listed on 2026-10-11
-
Healthcare
Mental Health
Job no: 495399
Work type: Staff Full-time
Location: UMBC Campus
Categories: Administrative/Professional
Reporting to the Assistant Director of Retriever CARE, the Retriever CARE Coordinator provides goal-oriented, strengths-based assessment, intervention, and coordination of services to students experiencing academic, personal, or medical difficulties. Working alongside UMBC’s Retrieve CARE team, this position facilitates an institutional response to students in distress by delivering targeted interventions and linking students to needed campus and community resources.
Why Work at UMBC?UMBC offers competitive compensation. This role starts at $63,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
Telework:A hybrid telework schedule may be available.
Responsibilities:Care Coordination:
- Deliver direct care to students referred for behaviors of concern, including threats of harm to self or others, disruptions to academic study due to mental health crises, conflict resolution and other personal challenges.
- Conduct initial assessments and develop individualized care plans in collaboration with students and relevant stakeholders.
- Monitor student progress and provide ongoing support and follow-up as needed.
- Facilitate connections to appropriate resources both on- and off-campus.
- Utilize the NABITA Risk Rubric to triage mental health concerns and assess potential threats to the campus community.
- Serve as a liaison between students, Residential Life, Academic Success Center, Office of Equity and Civil Rights, Retriever Integrated Health, academic advisors and other campus resources to coordinate effective support services.
- Facilitate referrals to appropriate campus and community resources based on student needs.
Minimum Qualifications:
Education: Bachelor’s degree in Social Work, Counseling, Higher Education Administration, Public Health, or related field.
Experience: Three years of direct experience managing behavioral and/or mental health concerns and demonstrated ability to support individuals in crisis. Exceptional judgment, discretion, and ability to manage complex, sensitive situations.
Preferred Qualifications:Education: Master’s degree in Social Work, Counseling, Higher Education Administration, Public Health, or related field.
Experience in the higher education environment or knowledge of student development theory
Certifications:
- Mental Health First Aid Trainer
- NABITA Certifications
- BIT Standards and Best Practices Revised January 2026
- Case Management Standards
- Screening Tool for Risk Assessment and Narrative Assessment (STRAND)
- Structured Interview for Violence Risk Assessment (SIVRA)
- Tuition remission at UMBC for eligible dependents after two years of FT employment
- Life and disability insurance
- Retirement plans (including the choice of joining the pension plan)
- Wellness opportunities
- & Much more
Contingent II positions may include some benefits .
Benefits offered align with type (Regular, Contingent II, etc.) of position.
Salary: $63,000 - $71,000depending on qualifications and experience.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Hours:Hours:
Full-time
Type:
Regular
FLSA Status:
Exempt
Work Authorization
Work Authorization As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at or MD TTY Relay Service between 8:30 a.m. and 4:00 p.m. Monday through Friday.
Equal Opportunity Statement:Equal Opportunity Statement: UMBC is an Affi
Applications close:
Oct 23 2026
Advertised: Oct 8 2026 09:00 Eastern Daylight Time
Applications close: Oct 23 2026
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