Automation & Systems Engineer; Specialist

The Hilltop Institute is seeking an Automation & Systems Engineer to join its Technology Innovation team. The incumbent will be responsible for designing, developing, and supporting automated solutions that improve operational efficiency, data processing, and system reliability across the organization. This role combines software development, systems engineering, AI-enabled technologies, and process improvement to eliminate manual work, streamline workflows, and support evolving business needs.

The successful candidate will perform tasks such as:

Designing, developing, and maintaining automation solutions using Python and other technologies to reduce manual effort, improve operational efficiency, and streamline business and technical processes while monitoring performance and reliability Developing and supporting integrations between applications, databases, and platforms to improve the flow of data and information across systems; troubleshooting technical issues and assisting with system maintenance

• Designing, developing, and maintaining automation solutions using Python and other technologies to reduce manual effort, improve operational efficiency, and streamline business and technical processes while monitoring performance and reliability
• Developing and supporting integrations between applications, databases, and platforms to improve the flow of data and information across systems; troubleshooting technical issues and assisting with system maintenance activities, and documenting processes, workflows, and technical solutions
• Developing applications, scripts, APIs, data pipelines, and integration solutions using Python and related technologies
• Following software development best practices including testing, version control, documentation, and code reviews to ensure maintainable and reliable solutions
• Researching, evaluating, and assisting with the implementation of AI-driven solutions, generative AI tools, intelligent automation technologies, and other emerging technologies; identifying practical opportunities to improve productivity, efficiency, and decision‑making through innovative technical solutions
• Working closely with business and technical stakeholders to understand requirements, translate operational needs into technical solutions, and assist with project implementation
• Contributing to knowledge sharing and continuously expanding technical skills and expertise
• Partnering with the Hilltop Programming Operations team to identify automation opportunities, improve operational processes, and support technical solutions that enhance data accessibility, reporting capabilities, and overall efficiency
• Serving as a liaison with UMBC’s Department of Information Technology (DoIT) to support infrastructure, security, networking, and enterprise technology initiatives that impact Hilltop systems and operations
• Assisting with cloud, on-premises, and hybrid infrastructure activities, including system monitoring, deployment support, automation, and environment maintenance; supporting efforts to ensure systems remain secure, reliable, and scalable
• Assisting with the administration and automation of application, database, and system access controls; supporting code and application deployments across development, testing, and production environments while following established security and change‑management procedures
• Other duties as assigned

• Bachelor’s degree preferably in computer science, information systems, or a related field
• 1+ years of hands‑on experience developing applications, scripts, and automation solutions using Python
• Strong analytical, problem-solving, and communication skills (both written and verbal), along with the ability to work…