Dispatcher I​/Dispatcher II

ABOUT ARCADIA

Nestled along the rolling foothills of the San Gabriel Mountains and Angeles National Forest, Arcadia is a charming, family-oriented community with a population of just over 57,000. Located only 13 miles east from downtown Los Angeles, regional transportation networks like the Metro Gold Line connect Arcadia as a premier residential, shopping, and entertainment destination in the San Gabriel Valley. Arcadia is known for its top-rated schools, iconic landmarks, and serene neighborhoods.

Arcadia is an award-winning community having been twice named as the Best City in California in which to Raise Kids and the 2017 Most Business-Friendly City in Los Angeles County. With the conveniences and amenities of a full-service, mid-size city, Arcadia’s “Community of Homes” provides a quality of life that will go Above & Beyond your expectations.

At the Arcadia Police Department, making a positive difference is the guiding principle that shapes our decisions. The belief that every member of our team has the ability to positively impact the community is entrenched at the core of our organization. We are forward-thinking problem solvers that are rooted in tradition. Our diverse team values professionalism, integrity, work ethic, positive attitude, and camaraderie.

If you are interested in embarking on the journey of serving the public as a member of our Dispatch Unit, we welcome and encourage your application. Come join and experience what it is like to serve a community that supports and appreciates its Police Department.

This recruitment is primarily focused on hiring Dispatcher I and lateral Dispatcher II positions. Please review the required minimum qualifications for each position prior to submitting an application. Additionally, applications that do not include the required documents (e.g., typing certificate) as attachments will be disqualified.

DISPATCHER I

• Certified typing certificate obtained within the last 12 months demonstrating a minimum of 35 words per minute (net). Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification. Re-certification of typing speed may be required as a condition of hire with the City.

DISPATCHER II

• Certified typing certificate obtained within the last 12 months demonstrating a minimum of 35 words per minute (net). Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification. Re-certification of typing speed may be required as a condition of hire with the City.
• A valid P.O.S.T Dispatcher/Telecommunications Certification.

DISPATCHER I

• Monthly: $4,834 - $6,031
• Annually: $58,008 - $72,372

DISPATCHER II

• Monthly: $5,600 - $6,993
• Annually: $67,200 - $83,916
• 
  * Listed salary amounts indicate the first and last steps of the range for each position.*

• CalPERS retirement plan
• Three-tier monthly benefit allowance of up to $1,800
• City-paid Vision Plan for employee and family
• City-paid Life Insurance, Accidental Death & Dismemberment, and Long-Term Disability
• Salary increases: 5% effective 07/01/2026
• Tuition reimbursement/advancement upon completion of probationary period
• Bilingual pay

Final date to receive applications
:
This is a continuous recruitment and periodic testing will be conducted. Application filing period may close at any time without prior notice.

Apply Online – Submit a detailed, thorough application. Ensure all required documents (i.e., Typing Certificate) are attached. Written Exam (Pass/Fail) – Candidates must pass the POST Entry-Level Dispatcher Selection Test Battery (PELDSTB) with a score of 50 or above. Applicants with a qualifying PELDSTB score within the last 12 months may attach results. Qualifications Appraisal Interviews (100%) – Candidates who pass the prior component are invited to an oral interview with a score of 70% or above to be placed on an eligibility list.

Chief’s Interview – The Chief of Police and Arcadia Command Staff will interview…