Dispatcher I​/Dispatcher II

Arcadia is a charming, family-oriented community with a population of just over 57,000. Located 13 miles east of downtown Los Angeles, regional transportation networks like the Metro A Line connect Arcadia as a premier residential, shopping, and entertainment destination in the San Gabriel Valley. Arcadia is known for its top-rated schools, iconic landmarks, and serene neighborhoods. Arcadia is an award-winning community having been twice named as the best City in California in which to raise kids and has been recognized as a premiere business friendly City in Los Angeles County.

At the Arcadia Police Department, making a positive difference is the guiding principle that shapes our decisions. The belief that every member of our team has the ability to positively impact the community is entrenched at the core of our organization.

We are forward-thinking problem solvers that are rooted in tradition. Our diverse team values professionalism, integrity, work ethic, positive attitude, and camaraderie.

If you are interested in embarking on the journey of serving the public as a member of our Dispatch Unit, we welcome and encourage your application. Come join and experience what it is like to serve a community that supports and appreciates its Police Department.

IMPORTANT:
This recruitment is primarily focused on hiring Dispatcher I's and lateral Dispatcher II's—please review the required minimum qualifications for each position prior to submitting an application.

• In addition to the City's application, candidates must submit a certified typing certificate, obtained within the last 12 months to demonstrate they meet the minimum typing requirement of 35 words per minute (wpm) net. Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification from the recruitment process.
  
  Re-certification of typing speed may be required as a condition of hire with the City.

• In addition to the City's application, candidates must submit a certified typing certificate, obtained within the last 12 months to demonstrate they meet the minimum typing requirement of 35 words per minute (wpm) net. Self-administered and Internet typing tests will not be accepted. Failure to submit the required typing certificate with the application will result in disqualification from the recruitment process.
  
  Re-certification of typing speed may be required as a condition of hire with the City.
• A valid P.O.S.T Dispatcher/Telecommunications Certification.

Monthly: $4,834 - $6,031

Annually: $58,008 - $72,372*

Monthly: $5,600 - $6,993

Annually: $67,200 - $83,916*

• Listed salary amounts indicate the first and last steps of the range for each position.*

• CalPERS retirement plan
• Three tier monthly benefit allowance of up to $1,800
• City paid Vision Plan for employee and family
• City paid Life Insurance, Accidental Death & Dismemberment, and Long-Term Disability
• Expected salary increases of:
  • 5% effective 07/01/2026
• Tuition reimbursement/advancement upon completion of probationary period
• Bilingual pay

This is a continuous recruitment and periodic testing will be conducted. Application filing period may close at any time without prior notice.

Under supervision (Dispatcher I) or general supervision (Dispatcher II), to perform a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay, and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire, and other services.

This is the…