Communication and Engagement Officer

Join to apply for the Communication and Engagement Officer role at International City/County Management Association (ICMA) Veterans

6 days ago Be among the first 25 applicants

• Application Filing Deadline: 1/09/2026 11:59 P.M Pacific
• Submit a detailed, thorough online application.
• Telephone interviews:
  Week of January 19, 2026 (Pass/Fail)
• In Basket Testing (20%)/Qualifications Appraisal Interviews (80%):
  Week of January 26, 2026 (Tentative)
• Requirement:
  All applications must be detailed and inclusive of a resume and a cover letter.

Under general direction, perform a variety of professional and technical duties in support of Citywide marketing and promotion programs; will perform some video production duties to include simple recording and production for social media and website content; create, manage, and maintain consistency in branding and marketing across all communication platforms used by the City, including graphic design, social media, website content, promotional material, media placement, special projects, and departmental requests;

develop and implement communication and marketing strategies for the City to maintain and further develop positive relations with the public and emphasize timely, accurate information to the public, media, and other stakeholders; coordinate and participate in advertisement for City functions and events; interact with the public, staff, elected officials, and stakeholders; perform other duties as assigned.

May exercise direct supervision over part time, temporary employees.

• Represent the City’s Public Information Officer in their absence.
• Assist in development and implementation of both internal and external communication, marketing and branding strategies, media relations, and public outreach campaigns.
• Develop and facilitate the implementation of a social media strategy for the City and its various departments; develop a consistent look, feel, voice, style, message, and brand for all City publications.
• Create, implement, and maintain the City’s web content strategy, including moderation of website users, which may include collaboration with other City departments.
• Monitor and manage the content of the City’s social media accounts to ensure relevant content is covered and that information is accurate, develop plans regarding frequency of the postings, and respond to comments and direct messages.
• Develop strategies to continue focusing on transparency, language access, and engagement; collaborate with other City departments to share departmental mission, activities, and initiatives.
• Manage media relations by cultivating positive relationships with media partners.
• Lead, plan, design, produce, and implement communication plans that may include social media, videos, marketing plans, public relations, communications, outreach campaigns, and graphic design production in print and digital media including the use of design applications such as Adobe Creative Suite and Canva.
• Plan and coordinate press conferences and other media engagements including pitching stories, writing speeches, and generating quotes; may serve as the main point of contact for calls related to press releases.
• As needed, provide after-hours response for major incidents or developing issues, including press conference facilitation and media management. May serve as the acting Public Information Officer in the absence of the Deputy City Manager. Provide social media, photography, and community outreach support for select city events, which may occur outside typical work hours.
• Participate in and support the City’s Emergency Operations Center (EOC) related to public information and community outreach.
• Will perform some video production work including simple filming, dubbing, and editing to communicate City messages and engaging content.
• Plan and provide photography, filming, and community engagement activities at the City’s special events, and for communications and marketing projects.
• May serve as a community liaison and resource for residents, including resolution to community complaints, responding to requests for information, explain…