Store Manager​/Optician

About Us

Founded in 2001, JINS is a Japan-based eyeglass retailer. Since its opening, the company has rapidly expanded to become a leader in the domestic eyewear industry, occupying over 20% of the Japanese eyeglass market. In two decades, JINS expanded internationally with over 800 stores in Japan, China, Taiwan, Hong Kong, and the Philippines.

We’re looking for a Store Manager / Optician.

Location:

The Shops at Santa Anita in Arcadia, CA.

Start Date:

Immediate.

Type:
Full-time Exempt.

The Store Manager supervises and coordinates operations, including accounting and finance, sales activities and goals, supervision of employees, customer service, inventory control, and other administrative and management functions consistent with the company’s policies and objectives. In addition, the Store Manager provides support to the District Manager and ensures that the store embodies the company’s standards for customer service excellence for all customers.

• Manage and monitor day‑to‑day store operations to ensure customer happiness, with stellar customer service and demonstrate a high level of team professionalism.
• Handle customer complaints regarding products, services, sales, or other matters with honesty, integrity and in a prompt and friendly manner.
• Ensure speed, efficiency, and accuracy in creating eyewear products.
• Foster a warm, vibrant, and friendly work atmosphere.
• Conduct regular meetings with the Assistant Store Manager and employees to improve customer service, store operations, and sales goals.
• Provide appropriate training and support to all team members and be a leader in demonstrating exemplary work ethic.
• Adjust, fit, and assemble eyeglasses to suit each customer's unique preferences.
• Build team commitment to high standards of service, exceed customer expectations, and lead by example.

• High school or equivalent (G.E.D) education.
• Associate degree in opticianry or at least some postsecondary education preferred.
• ABO Certification.
• 1+ year of experience in retail store management.
• 2+ years of work experience as an optician in a retail store or in an optometrist’s office.
• Availability to work a flexible schedule and the hours necessary to operate the store including nights, weekends, and holidays.
• Strong communication skills (verbal & written), including strong relationship‑building skills.
• Ability to adjust priorities and manage time wisely in a fast‑paced environment.

• Health, dental, and vision insurance.
• Paid time off.
• Employee discount.
• Commuter benefits.

JINS EYEWEAR US, INC. is an equal opportunity employer and does not discriminate against qualified applicants or employees with respect to any terms or conditions of the employment‑based race, color, national origin, ancestry, place of birth, sex, pregnancy, childbirth, or related medical condition, sexual orientation, gender identity or expression, transgender status, age, religious creed (including religious observances, practices, dress and grooming standards), physical or mental disability, medical condition, genetic information, AIDS/HIV status, height, weight, marital or domestic partnership status, veteran or military status, or any other characteristic protected by federal, state or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, and benefits.

• Work Location:
  
  In person at Arcadia / the Shops at Santa Anita.
• Employment Type:
  
  Full time.
• Salary: $69,000 - $89,000 per year.
• Bonus/Commission:
  No.
• Schedule:
  
  Day shift, night shift, holidays; weekends required (available Friday through Sunday).
• Supplemental Pay:
  Bonus opportunities.
• Education:
  
  High school or equivalent (Preferred).
• Experience:
  
  Optical 2+ years (Required);
  Management 1+ year (Required).
• License/Certification: ABO Certification (Preferred).